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User review of Tableau

The Application Is Very Good But The Constant Updates For Desktop Version Are Annoying

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I knew this service from the academic field and then I was able to transfer it to the workplace. Excellent tool for data capture, processing and visualization. The application of statistical models on the data that is displayed is very useful and this is not complicated. What hooked me with this service was undoubtedly the combination of very pleasant and interactive graphical visualizations along with the application of advanced statistical models in some cases.

What aspects are problematic or could work better?

As I mentioned before, the use of this service in the desktop version is annoying due to the constant updates that lead to reinstall the application. If they could give support with updates on the same downloaded version it would be great.

What features/services would you like to see in future versions of this product?

Please, do not make it necessary to update the monthly version of the desktop in order to publish the boards online. It is tedious and annoying. I understand that this is what your business is all about, but if they do it more bearable, it would be great.

What specific problems in your company were solved by this product?

Tasks that may have involved days and even weeks I solved them in a very short period of time thanks to Tableau. Information that was housed in a database, which was to explore, order and apply statistical models for analysis, which could be complex to do involving different software, was easy to do using Tableau exclusively.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Research

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enabled the gathering and analysis of high quality information and insight for better business decisions.
  • It created an atmosphere where everything is transparent and everyone is accountable.
  • It allowed the tracking and displaying of individual performance scores.
  • It empowered employees to deliver high quality performance and output.

PRICING & COSTS

What was the cost of implementing this product?

The free desktop version was implemented. So there was no cost associated with the implementation because there were already personal computers available.

What is your total annual cost for using this product?

Annually the only associated costs are charged for support and canceled in local currency.

How long is your contract with the vendor?

1 month

Did you get any discount for this product? How much?

There was no possibility of canceling in local modena and therefore there was no discount. If there is the possibility of canceling in local currency, the contraction of a better service could be made.

FEATURE DETAILS

Reporting

Reports Interface
4
very good
Steps to Answer
4
very good
Graphs and Charts
5
amazing
Score Cards
4
very good

Self-Service

Calculated Fields
4
very good
Filter-based on Data Columns
4
very good
Data Discovery
4
very good
Search
4
very good
Collaboration/Workflow
4
very good
Automodeling
5
amazing

Advanced Analytics

Predictive Analytics
4
very good
Data Visualization
5
amazing
Big Data Services
4
very good

Building Reports

Data Transformation
4
very good
Data Modeling
5
amazing
WYSIWYG Report Design
4
very good
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