What are the best aspects of this product?
I knew this service from the academic field and then I was able to transfer it to the workplace. Excellent tool for data capture, processing and visualization. The application of statistical models on the data that is displayed is very useful and this is not complicated. What hooked me with this service was undoubtedly the combination of very pleasant and interactive graphical visualizations along with the application of advanced statistical models in some cases.
What aspects are problematic or could work better?
As I mentioned before, the use of this service in the desktop version is annoying due to the constant updates that lead to reinstall the application. If they could give support with updates on the same downloaded version it would be great.
What features/services would you like to see in future versions of this product?
Please, do not make it necessary to update the monthly version of the desktop in order to publish the boards online. It is tedious and annoying. I understand that this is what your business is all about, but if they do it more bearable, it would be great.
What specific problems in your company were solved by this product?
Tasks that may have involved days and even weeks I solved them in a very short period of time thanks to Tableau. Information that was housed in a database, which was to explore, order and apply statistical models for analysis, which could be complex to do involving different software, was easy to do using Tableau exclusively.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How did your company implement this product?
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
The free desktop version was implemented. So there was no cost associated with the implementation because there were already personal computers available.
What is your total annual cost for using this product?
Annually the only associated costs are charged for support and canceled in local currency.
How long is your contract with the vendor?
Did you get any discount for this product? How much?
There was no possibility of canceling in local modena and therefore there was no discount. If there is the possibility of canceling in local currency, the contraction of a better service could be made.