Better than ever, Talkdesk is more improved

What are the best aspects of this product?

There are so many things we love about Talkdesk. Among our favorite features is thet Call Queue and the Automated Call back, both have helped in boosing our sales and slashed down our talk time to our customers.

What aspects are problematic or could work better?

There isn't anything I really dislike about Talkdesk. It has everything we need for our business and we have been doing much better since we made the switch.

What specific problems in your company were solved by this product?

Our communication with our customers is now faster and clearer. The HelpScout integration makes it easy for us to record and review our calls.

Are you a current user of this product?

Yes