What are the best aspects of this product?
Talkdesk has tons of features yet doesn't cost much. The ase of use and the navigation is also some of the things I love about Talkdesk. Compared to similar systems, Talkdesk has way more coverage and we can record calls and listen to them as well.
What aspects are problematic or could work better?
I would love to see and experience more stability. The system crashes and calls are dropped when the signal becomes a bit weak.
What specific problems in your company were solved by this product?
Better than Skype. We now have more coverage and enjoy affordable rates. We can now monitor the quality of our calls because of the call record feature.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Marketing and Advertising
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?