Impressive low-cost alternative to a call center

What are the best aspects of this product?

If you want to scale up your call efficiency, Talkdesk is the perfect solution. For robust software, Talkdesk remains able to simplify commands in a way that does not require costly technical training on setup and use. What's more is that it is accessible with any device, allowing for remote work.

What aspects are problematic or could work better?

We often run into glitches and system errors. But every time we cry for help, there is an ever responsive and reliable technical support team will be. Our problems have been consistently addressed in no time.

What specific problems in your company were solved by this product?

Talkdesk's wide array of user-friendly features makes our work as customer service representatives easier to do.

Are you a current user of this product?

No