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User review of Talkwalker

A perfect tool for analyzing the market and monitoring the web.

- by Dewey

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The tool is impressively powerful for monitoring the web. It comes very handy in web reputation control, thanks largely ot its notification feature. It's also handy in benchmarking social media and conducting market analysis and influencer analysis.

What aspects are problematic or could work better?

There have been instances where it's slow and failed to update data. This happens once every other while whenever I make manual changes.

What specific problems in your company were solved by this product?

With Talkwalker, I'm able to enhance my social media strategy by making comparisons of competitors deploying the best practices. I can also curb and do a better job managing certain brand reputation crisis with the platform's real-time notification of any negative post or comment.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Consultant

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.