What are the best aspects of this product?
The tool is impressively powerful for monitoring the web. It comes very handy in web reputation control, thanks largely ot its notification feature. It's also handy in benchmarking social media and conducting market analysis and influencer analysis.
What aspects are problematic or could work better?
There have been instances where it's slow and failed to update data. This happens once every other while whenever I make manual changes.
What specific problems in your company were solved by this product?
With Talkwalker, I'm able to enhance my social media strategy by making comparisons of competitors deploying the best practices. I can also curb and do a better job managing certain brand reputation crisis with the platform's real-time notification of any negative post or comment.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Consultant
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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