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Talkwalker Review

Talkwalker
Our score: 8.9 User satisfaction: 100%

What is Talkwalker?

Talkwalker is a social media analytic platform designed to let you optimize your brand. It’s a marketing tool that can boost your brand reputation and help maintain your marketing campaigns as well.

You get complete insights of how people talk about your brand on social media sites such as Facebook, Twitter etc. Real time analytics and reporting gives you an idea how your brand or posts are performing. Be it industrial research, customer services or product research, it’s all here in Talkwalker.  

With detailed analysis and relevant facts and figures up your sleeve, you can take better actions for your social media campaigns. No wonder there are more than international brands that have been using Talkwalker for their social media optimization.  

Overview of Talkwalker Benefits

Social media trends are a huge marketing tool these days. Talkwalker makes sure that you take full advantage of these trends. With the Trending Score feature, you can latch on to the latest trends. The Virality map gives you complete and highly interactive details about different trends all over the world so that you can design your marketing campaigns more effectively.

Image recognition feature lets you stay on top all the time. You can analyze text and images one a single platform. Hence, it saves you time and effort. There are 30,000 or more brands in the database at Talkwalker. Therefore, it gives you insights based on your official logo as to where it appears on social media.  

With nearly 185 different languages and coverage across more than 150 million websites around the world, Talkwalker can derive the tiniest of details for your brand. It works for more than 10 of the most renowned social media platforms making sure that you reach out to maximum number of customers. Automated translation allows you to monitor the results in any language.

Also in addition to social media marketing, you can avail content marketing services from Talkwalker. It will get you more leads for sales thanks to some highly engaging textual and visual content designed to boost your brand globally.

Overview of Talkwalker Features

  • Keyword Research
  • Social TV
  • Partner Management
  • Brand Analysis
  • Campaign Measurement
  • Crisis Tracking Analytics
  • Trends and Hashtag Tracking
  • Supplier Tracking
  • Unlimited Users
  • Image recognition
  • Historical Data on Demand
  • Account Manager
  • ON demand print and Broadcast

Talkwalker Position In Our Categories

Because businesses have unique business-related requirements, it is logical that they steer clear of settling on an all-encompassing, ideal software product. Be that as it may, it is hard to try to chance on such application even among branded software products. The practicable step to do should be to make a list of the several critical factors which entail consideration like crucial features, costing, technical skill capability of staff, business size, etc. Thereafter, you should conduct your research fully. Browse over some Talkwalker evaluations and look over each of the applications in your shortlist more closely. Such all-encompassing research ascertain you take out ill-fitting software solutions and select the system which provides all the benefits your company requires.

Position of Talkwalker in our main categories:

TOP 100

Talkwalker is one of the top 100 Marketing Software products

Talkwalker is also listed in the following subcategories:

It is essential to note that virtually no software in the Social Media Monitoring Software category will be a perfect solution able to match all the needs of all business types, sizes and industries. It may be a good idea to read a few Talkwalker Social Media Monitoring Software reviews first as some solutions may excel just in a very small group of applications or be created with a really specific type of industry in mind. Others can work with an idea of being simple and intuitive and consequently lack complicated elements desired by more experienced users. You can also come across services that cater to a broad group of customers and provide a complex feature toolbox, however that frequently comes at a more expensive price of such a service. Ensure you're aware of your needs so that you purchase a service that has all the features you look for.

How Much Does Talkwalker Cost?

Talkwalker Pricing Plans:

Free Trial

Basic

$9600/year

Corporate

By quote

Enterprise

By quote

Talkwalker offers several SMB and enterprise pricing plans for users to choose from. Take a look at the details, and choose yours:

Basic – $9600/year

  • Unlimited Users
  • Limitless Search Queries
  • 10,000 results monthly
  • Web and Social Media Data
  • Reporting and Analytics
  • Account manager
  • Technical Support
  • Team Training for Initial Phases
  • Historical Data for one year on demand
  • Data Broadcast and Print

Corporate – By quote

  • All features from the Basic plan
  • 100,000 monthly results
  • On Demand Image Recognition
  • Two years historical data on demand

Enterprise – By quote

  • All features from the corporate plan
  • 1,000,000 results on monthly basis
  • Image Recognition

User Satisfaction

Positive Social Media Mentions 83
Negative Social Media Mentions 0

We realize that when you make a decision to buy Social Media Monitoring Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Talkwalker reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Talkwalker. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Talkwalker Comparisons

Talkwalker user reviews

A product that does an amazing job in sorting and tagging.

Read full review >
Brittany
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: More than 100 Employees Industry: User

A perfect tool for analyzing the market and monitoring the web.

Read full review >
Dewey
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Consultant

A great analytics and monitoring tool for keeping track of social media of all sorts.

Read full review >
Lindsay
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: User

This product gave me a sigh of relief!

Read full review >
Leah
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2018 Company Size: 1-10 Employees Industry: N/A

An awesome platform with great customer support.

Read full review >
Cedric
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.08.2018 Company Size: More than 100 Employees Industry: Administrator

What are Talkwalker pricing details?

Talkwalker Pricing Plans:

Free Trial

Basic

$9600/year

Corporate

By quote

Enterprise

By quote

Talkwalker offers several SMB and enterprise pricing plans for users to choose from. Take a look at the details, and choose yours:

Basic – $9600/year

  • Unlimited Users
  • Limitless Search Queries
  • 10,000 results monthly
  • Web and Social Media Data
  • Reporting and Analytics
  • Account manager
  • Technical Support
  • Team Training for Initial Phases
  • Historical Data for one year on demand
  • Data Broadcast and Print

Corporate – By quote

  • All features from the Basic plan
  • 100,000 monthly results
  • On Demand Image Recognition
  • Two years historical data on demand

Enterprise – By quote

  • All features from the corporate plan
  • 1,000,000 results on monthly basis
  • Image Recognition

What integrations are available for Talkwalker?

Talkwalker integrates with the following systems and applications:

  • Facebook
  • Twitter
  • GoldBach Interactive
  • G2Crowd

Talkwalker average rating:

Average score
5/5 (6 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Leah

PROS: What a relief! Talkwalker is the kind of tool we've been looking to reach out, engage, and track audience activity. Everything you want is all in there. It's ideal for monitoring and reporting Twitter with live data. Their media options are the best. I like how I have the ability to retrieve data for each account.

CONS: There's no major downside with the platform since its got a user interface that's straighforward and easy to navigagte. One little thing that I don't favour is having callouts cap. But then again, that's an issue with my current package.

Reviewed 1 year ago

Read full review >

The least favorable review

Dewey

PROS: The tool is impressively powerful for monitoring the web. It comes very handy in web reputation control, thanks largely ot its notification feature. It's also handy in benchmarking social media and conducting market analysis and influencer analysis.

CONS: There have been instances where it's slow and failed to update data. This happens once every other while whenever I make manual changes.

Reviewed 4 months ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

A product that does an amazing job in sorting and tagging.

Read full review >
Brittany
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2019 Company Size: More than 100 Employees Industry: User

PROS: This platform is incredible as it has features that makes it easy to filter and tag (which I find extremely useful). This helped a lot since my job is develop processes to acquire insights from analytics.

CONS: There's nothing much to dislike with the platform. The minor issues (this applies to a majority of tools within the space) are the amount of noise it was able to generate (ex. unworthy content, spam, and etc...), and content expiration. Then again, it could be something Talkwalker may not have control of.

What do you think about this review? Great Poor

A perfect tool for analyzing the market and monitoring the web.

Read full review >
Dewey
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 21.09.2019 Company Size: More than 100 Employees Industry: Consultant

PROS: The tool is impressively powerful for monitoring the web. It comes very handy in web reputation control, thanks largely ot its notification feature. It's also handy in benchmarking social media and conducting market analysis and influencer analysis.

CONS: There have been instances where it's slow and failed to update data. This happens once every other while whenever I make manual changes.

What do you think about this review? Great Poor

A great analytics and monitoring tool for keeping track of social media of all sorts.

Read full review >
Lindsay
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.09.2019 Company Size: More than 100 Employees Industry: User

PROS: Their web portal is very user-friendly. I find the staff to be of big help in breaking down the results and tools needed. It also offers great graphics brilliantly displays effects of your program as well as social engagement.

CONS: At first, the interface may be seem overwhelming since there are a plethora of choices and features. But once you're able to get hold of them, navigating is a cinch.

What do you think about this review? Great Poor

This product gave me a sigh of relief!

Read full review >
Leah
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.09.2018 Company Size: 1-10 Employees Industry: N/A

PROS: What a relief! Talkwalker is the kind of tool we've been looking to reach out, engage, and track audience activity. Everything you want is all in there. It's ideal for monitoring and reporting Twitter with live data. Their media options are the best. I like how I have the ability to retrieve data for each account.

CONS: There's no major downside with the platform since its got a user interface that's straighforward and easy to navigagte. One little thing that I don't favour is having callouts cap. But then again, that's an issue with my current package.

What do you think about this review? Great Poor

An awesome platform with great customer support.

Read full review >
Cedric
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.08.2018 Company Size: More than 100 Employees Industry: Administrator

PROS: I love this technology. It has an awesome back-end system that makes room for the dashboard to function seamlessly. I have complete trust with data coming in and believe that it can be filtered in a lot of ways.

CONS: The only issue I don't favour is the absence of a "publication name" within Excel export. They're a tech firm so it's something they could already have been working on since we were the ones who asked for it. Their customer service has nothing been short of great.

What do you think about this review? Great Poor

A social media tool that monitors effectively.

Read full review >
Thomas
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 20.02.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I've had this platform for months now and I'm starting to see constant improvements and added features. Their engineering team is nothing short of impressive. I find Talkwalker an all-rounder and easy to customize. It's friendly to first timers and a tool with advanced functionality for experts with intricate needs.

CONS: We're very impressed with how robust the platform is. It's very flexible and gives the right data coverage. There's really nothing negative to say at all.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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