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User review of Talkwalker

Dependable for keeping our clients and their brand

- by Violet

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Helpful for gathering information such as mentions. It has cool add-ons such as the IA as well.

What aspects are problematic or could work better?

Tweaking expressions in huge bulks of mentions is quite difficult. You need to use some rules that are somehow inconvenient.

What specific problems in your company were solved by this product?

Stellar solution for sorting out branding issues. It surely helps in keeping our clients satisfied.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.