What are the best aspects of this product?
Helpful for gathering information such as mentions. It has cool add-ons such as the IA as well.
What aspects are problematic or could work better?
Tweaking expressions in huge bulks of mentions is quite difficult. You need to use some rules that are somehow inconvenient.
What specific problems in your company were solved by this product?
Stellar solution for sorting out branding issues. It surely helps in keeping our clients satisfied.
Are you a current user of this product?
Yes
What is your company size?
11-50 Employees
What is your industry?
Internet
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