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User review of Talkwalker

Great help for digital marketing ventures

- by Dovie

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Easy to personalize depending on our use; thus, we trust this in data gathering for reports as well as for social tracking tasks. Its accuracy is also remarkable for computing social expressions. That is why we depend on this for generating reports, as well as it lets us create reports on emails.

What aspects are problematic or could work better?

Difficult to learn and understand; although, it comes with sufficient training services. It does a bad job when it comes to labeling expressions and data mining. We notice glaring inconsistency with the data too, since what we see on the dashboard sometimes differs from what is reflected on downloaded files.

What specific problems in your company were solved by this product?

A suitable solution for information gathering, especially that it is so convenient to use, easy to personalize, packed with helpful features and is highly accurate. This is helpful for various purposes such as tracking, dissemination, printing, as well as for visualizing reports among others. All can carry different types of data and are easy to complete and share especially that the platform can export files in various formats. Integrating such files to other platforms is also a breeze.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.