This product gave me a sigh of relief!

What are the best aspects of this product?

What a relief! Talkwalker is the kind of tool we've been looking to reach out, engage, and track audience activity. Everything you want is all in there. It's ideal for monitoring and reporting Twitter with live data. Their media options are the best. I like how I have the ability to retrieve data for each account.

What aspects are problematic or could work better?

There's no major downside with the platform since its got a user interface that's straighforward and easy to navigagte. One little thing that I don't favour is having callouts cap. But then again, that's an issue with my current package.

What specific problems in your company were solved by this product?

We now have the ability to showcase our social campaign successes, how they compare to competition for each client, and by showing precise value in the utilization of our services via comprehensive anaylsis given by the platform. The benefits made are wide ranging with reporting evolving into a standalone product any client would be willing to pay for.

Are you a current user of this product?

Yes