Awesome software for development and planning

What are the best aspects of this product?

I don't think work is done before I get a full picture of how it is done, and I think that's the key to success. Thanks to TP, I am above every development process, using numerous tools to filter content and to keep the process under control (lists, cards, burndowns, timelines, graphical reports, etc). Planning is easy because it segregates to the lowest levels (from projects to features and tasks). I know it sounds scary, but the software is custom-friendly, and you're only expected to use what is necessary for your business: Our stakeholders, for instance, work on features/epics levels, while developers obviously deal with bugs and userstories.

What aspects are problematic or could work better?

Even if switching to TP was a big improvement (we jumped inside the 'personal zone' from an unflexible, customization-free program), it happened to lack some essential views and we had to borrow those from our previous software. Their support was there to do it for us, and I will always be grateful for that. I almost forgot: the mobile apps are not exactly the same in terms of quality, so stick to the desktop version as I do.

What specific problems in your company were solved by this product?

To us, it was useful because we were looking for software that can support our work (we produce software ourselves, mostly for manufacturing automation).

Are you a current user of this product?

Yes