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User review of Targetprocess

Awesome tool for software companies

- by Leonard

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Creating views for each separate task is amazing. No remarks on speed, ease, or intuitiveness, just compliments. I've seen savvy users get on it quite fast, so learning won't be an issue either. My favorite part is their powerful API: we are not dependent on third-party software and we integrate our homemade tools. The customer support is so good that it discovers our problems even before we do.

What aspects are problematic or could work better?

Clicking on external links will not take you to a separate window (as usual), but it will replace your current TP session and you will have to go back. Entering staff data is also tricky: in case you don't know whether the employee has a license, you have to ask before you proceed. The system will not let you move on without this information.

What specific problems in your company were solved by this product?

Imagine the chaos of working on several projects at a time, all of them in a different system. Tough, ain't it? Well, that's the problem Targetprocess solves for us: it organizes our work. This is directly connected to improved communication between developers, managers, and business analyists; and tracking bugs better than ever before.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.