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User review of Tawk.to

A free live chat software with great features

- by Erwin

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Tawk.to has a lot of great features to help you connect with potential customers in real time. This platform has notification features that allow you to monitor, manage, and respond to the messages you receive. It also provides you with analytics that gives you specifics about your visitors, including their IP addresses and emails.

What aspects are problematic or could work better?

I am very satisfied with tawk.to so far. There is nothing I can say I dislike about it.

What specific problems in your company were solved by this product?

Tawk.to is user-friendly. I use it to provide support to my customers whenever they encounter technical problems. It also helps me with filtering spam messages.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.