Best messaging platform for customer support

What are the best aspects of this product?

All of tawk.to’s features can be accessed for free. It also has versions that are compatible with different devices and operating systems which make it all the more convenient for me to reach my customers anytime and anywhere. The app also comes with awesome push notification sounds that help me attend to every one of the messages I receive.

What aspects are problematic or could work better?

I think the import and export capabilities can be improved to streamline the process whenever a user needs to add a new website to tawk.to.

What specific problems in your company were solved by this product?

I use tawk.to to attend to my clients’ queries about my products or the services I offer. With this platform, I can track which particular web pages my customers visited and understand their concerns better. Tawk.to is the most efficient platform to provide customer support.

Are you a current user of this product?

Yes