Cost-effective and user-friendly live chat software

What are the best aspects of this product?

Tawk.to has all the features necessary for a good messaging platform. It is user-friendly and easy to integrate on a website. It also has a mobile version which enables us to receive notifications and respond promptly to our clients.

What aspects are problematic or could work better?

We have dealt with situations where the status of our representatives remained active because they forgot to log out of the app. This caused miscommunication between us and our clients.

What specific problems in your company were solved by this product?

Tawk.to helped boost our sales and earn more positive feedback by enabling our support team to respond faster to our clients’ queries and needs.

Are you a current user of this product?

Yes