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User review of Tawk.to

Our customer support service is better with tawk.to

- by Remington

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

This live chat platform is ideal for small businesses. Tawt.to has a built-in ticketing feature which allows you to resolve the problems of your clients fast. It has a well-designed interface and it is easy to integrate with apps or websites. Sharing links for chatting is also an option. You can hire agents from this platform for one dollar per hour.

What aspects are problematic or could work better?

I get all the features I need from tawk.to and I love that they continue to add new features as time goes.

What specific problems in your company were solved by this product?

I use tawk.to to provide support for my customers on my website. They can now reach me easily through chat whenever they encounter issues. I also communicate with my workmates via this platform.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Consumer Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.