Perfect software for live chatting

What are the best aspects of this product?

Tawk.to has a mobile app version which makes it convenient to access it whenever needs arise. It allows for 24/7 monitoring of website activities. With it, we can track our visitors’ IP addresses and block harmful ones from accessing our sites. We can filter the messages we receive. We also get helpful analytics, including the number of visits each page gets every day.

What aspects are problematic or could work better?

Tawk.to’s UI design can be improved to be more user-friendly. It takes a while for a new user to learn how to use all its many features, and some require a degree of technical knowledge.

What specific problems in your company were solved by this product?

This platform is extremely cost-effective as it is free and it works perfectly for our needs. It has helped us gather accurate statistical data from our websites, including the number of daily visits and the number of times each page is viewed. It also enables us to provide great support services for our customers.

Are you a current user of this product?

Yes