The best live chat app available on the market

What are the best aspects of this product?

Tawk.to is an efficient and reliable solution for monitoring your site and initiating chats with your visitors. It can be conveniently accessed through its mobile app version or via a web browser. It is 100% free and works really fast. Integrating it with WordPress has also been trouble-free in our experience.

What aspects are problematic or could work better?

It takes a while to learn how to navigate this platform. Its interface can be improved to become more user-friendly and to allow for the maximization of its usability among users. Modern UI designs would be ideal for this platform.

What specific problems in your company were solved by this product?

Tawk.to has been useful for tracking the visitors of our sites and getting relevant analytics. It has customization features that allow us to configure it to fit perfectly for our business needs. We have been reaching out to our customers via its chat and video call features.

Are you a current user of this product?

No