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User review of Tawk.to

Top-notch platform for support service

- by Maurine

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Tawk.to is a user-friendly platform that can be accessed through the web or its mobile app. It is a great tool for customer support and it is available for free.

What aspects are problematic or could work better?

I would like tawk.to better if existing features will be easier to learn how to use and if new versions with more capabilities will be released.

What specific problems in your company were solved by this product?

Tawk.to is an awesome platform for customer support teams. I have been using it to track the activities on my website and provide support to my customers.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.