PROS & CONS
What are the best aspects of this product?
The product appears to work fine (API calls to get tax info)
What aspects are problematic or could work better?
Billing is problematic and customer service is horrible...you can call and will never receive a call back (and of course no one is ever available). You can use the online customer service portal to ask a question and they don't appear to respond to that either. If there is a comparable alternative...use it!
Are you a current user of this product?
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
What is the primary use of this product in your company?