I’ve found a great business partner

What are the best aspects of this product?

Using a new platform can be confusing. It is a good thing that we've found the perfect business partner for it - TaxJar. Their customer service staff are very friendly and accomodating. They are always willing to help us fix any issues or help us navigate the platform.

What aspects are problematic or could work better?

At times, we've found that there are inconsistencies between the documentation and the API. But, according to TaxJar, they are working to solve this soon.

What specific problems in your company were solved by this product?

TaxJar was able to help us with increased tax liability at a very reasonable price.

Are you a current user of this product?

No