This makes our jobs a lot easier.

What are the best aspects of this product?

What I like about TaxJar is that it ties in all of the elements that I look for in a tax processing solution--affordable, accurate, and has great support. Sure, there are a dozen of options out there, but this is the one that caters to my business' needs best. There's a small learning hump at the start while you set this up, but once you have everything running, things should go smoothly. Their support team is very efficient and attentive too.

What aspects are problematic or could work better?

There is a call for TaxJar to localize its processing steps to match the tax policies of various regions. Of course, this is still useful to me but it would be nice if I would be spared the extra visit or call to the local tax office to verify the specific requirements that our city needs. I also have an issue with the consolidation of tax filing and payment steps. I wish that these would be two separate processes.

What specific problems in your company were solved by this product?

TaxJar helps us process the tax requirements of our clients from all over the world. This is such a good addition to our workflow.

Are you a current user of this product?

Yes