An amazing tool to improve efficiency in Small and Medium Enterprises

What are the best aspects of this product?

A great tool to automatize tasks, cut the paperwork, share and store efficiently information, automatize processes.
It is completely flexible yet you do not need to program it (usually you need to make some code to adapt it to your needs).
The easiness to adapt it to your needs. Somebody in the company tells you 'I need this feature' and 10-20 minutes later, it works.
The assistance team is really efficient.
The easiness to connect it with a website.
Its cost effectiveness

What aspects are problematic or could work better?

The interface looks a bit oldish - not an issue for me.

What features/services would you like to see in future versions of this product?

Maybe more connection with third party services

What specific problems in your company were solved by this product?

Every time you are using an excel file shared by several users, and every time you generate a document, Teamdesk could help you.
We use it for the following:
- CRM (all commercial offers, all invoices, many automatic mails to customers, lots of score cards)
- Project management (purchasing orders, internal payment validation, automatic processing of emails and storage of faxes)
- Travel and expenses generation / validation
- Input by customer on our website of various info (they go directly into team desk)
I have a second occupation as a professor. I use Teamdesk there to:
- collect assignments from my students
- distribute gradings and solutions
- distribute various documents

Are you a current user of this product?

Yes