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TeamDesk Review

TeamDesk
Our score: 8.0 User satisfaction: 100%

What is TeamDesk?

TeamDesk is a fully cloud-hosted database platform designed for users who want to create custom databases without having to hire an IT team or needing extensive technical knowledge. With this, you can easily consolidate and categorize all of the information you use for your day-to-day operations. Moreover, as it is web-based, you and your team members can access it through your computer, laptop, or smartphones, giving you better mobility.

Ideal for businesses of all sizes, TeamDesk offers predefined database templates that are created depending on the functions you need as well as the requirements of your industry. These can be completely customized so you can tailor it according to your business’ changing operational needs. With this, it is easy to create a database that reinforces your workflow and company structure.

Another unique aspect of TeamDesk is that it’s a pay-as-you-go service. The vendor does not offer any long-term contracts, so you only spend on the type of database solution you need for a particular phase of your business growth.

 

Overview of TeamDesk Benefits

TeamDesk is an online database software that enables teams to easily design web-based database applications or use predefined solutions to gather, share and manage business information.

Fully customizable and scalable

You need software that matches your business workflow, not wise versa. TeamDesk platform is completely flexible and customizable, allowing companies to build online databases that perfectly match their unique structure and requirements instead of having to adjust their business processes to match a non-adjustable workflow of some ready-made products. Each TeamDesk-based database is individually crafted to match your unique business process and it includes only necessary features and options. Each system object can be modified or built from scratch according to your company’s specific needs.

Furthermore, TeamDesk web-based databases evolve with your company, so they always match your current business model in every detail.

Role-based user access

TeamDesk allows sharing your database with others, assigning each user (or user group) individual access levels to any part of the information. Custom “roles” may be created to store a unique set of permissions. By assigning appropriate roles to users, you can precisely restrict their access to any part of data and manage their permissions to perform any kind of actions.

Unlimited storage space and unlimited records for a flat rate

TeamDesk provides unlimited storage and allows an unlimited database complexity for no extra costs, while keeping stable rates and a straightforward pricing model for a decade. No matter how many records TeamDesk customers store or how much space their attachments take, TeamDesk rates stay flat.

As TeamDesk back-end database is powered by Microsoft SQL Server, it is capable of processing a massive data volume. Some of TeamDesk customers’ databases contain as much as tens of millions of records.

High availability

TeamDesk web-databases allow managing business critical information the way you want to and modify online applications any time you need to over the Internet. It is always available online for your team to collaborate. TeamDesk has been in business for over a decade with availability rating of 99.8%.

Overview of TeamDesk Features

  • Dashboard pages
  • Data management and collection
  • Different templates to choose
  • Document management
  • E-mail notifications
  • Online database
  • Pay-as-you-go service
  • Unlimited customer support
  • Unlimited records
  • Unlimited storage space
  • Views and reports
  • Workflow rules

What Problems Will TeamDesk Solve?

Data sharing and user access

There are still a lot of companies that keep using spreadsheets to hold their business data and organize their team collaboration. This approach doesn’t allow them to organize data sharing according to each user access level.

TeamDesk-based databases provide a centralized environment to securely keep your business data and organize your team collaboration. In addition, TeamDesk provides a powerful role-based access mechanism. Roles allow controlling what data users have access to and which actions they can perform against the database.

Workflow process automation

TeamDesk provides a variety of features to simplify routine work. For example, the Document option and Workflow triggers can be helpful to save your time and efforts.

A typical business process requires creating various types of documents like invoices, contracts, project confirmations, etc. All these documents can be generated by TeamDesk, as the system dynamically populates document templates with calculated values.

Workflow triggers define what actions will be triggered when a certain event occurs. For instance, an email can be sent when an order is complete, a new Status can be assigned automatically when an attachment is added, etc. Currently TeamDesk supports three types of triggers: Record Change Triggers, Time-Dependent Triggers, and Periodic Triggers. “Actions” define events that are triggered. Currently there are four types of workflow actions supported by TeamDesk: E-mail Alert, Update Record, Create Record, and Call URL.

Flexibility and scalability

A typical company has a very complex business structure, requiring a large amount of related tables, holding a large number of records. An online system that the company utilized years ago seemed to be suitable; however, as the business grew substantially over the years, a company finds their database expenses skyrocketing as their vendor pricing scheme depends on data volume.

As the database complexity has grown over years, the company is reluctant to switch to a new vendor, realising potential conversion difficulties.

TeamDesk provides an unlimited storage and allows an unlimited database complexity at no extra cost, while keeping stable rates and a straightforward pricing model for a decade.

Moreover, TeamDesk provides a free database migration service to help companies migrate their databases to the TeamDesk platform.

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

TeamDesk Position In Our Categories

Because businesses have special business demands, it is only prudent they abstain from getting an all-in-one, ”best” business program. Having said that, it is almost impossible to discover such a software product even among popular software systems.
The rational step to do can be to write down the various main factors which call for a consideration including major features, packages, technical skill capability of the employees, business size, etc. Thereafter, you must follow through your research thoroughly. Browse through these TeamDesk evaluations and scrutinize each of the software options in your list in detail. Such well-rounded product research makes sure you drop unfit applications and choose the system that includes all the function your company requires to achieve growth.

Position of TeamDesk in our main categories:

TOP 200

TeamDesk is one of the top 200 CRM Software products

TOP 200

TeamDesk is one of the 200 IT Management Software products

TOP 50

TeamDesk is one of the top 50 Rapid Application Development Software - RAD products

If you are interested in TeamDesk it might also be beneficial to check out other subcategories of Rapid Application Development Software - RAD listed in our base of B2B software reviews.

It's important to keep in mind that virtually no software in the Rapid Application Development Software - RAD category is going to be a perfect solution able to fulfill all the goals of different company types, sizes and industries. It may be a good idea to read a few TeamDesk Rapid Application Development Software - RAD reviews first as certain solutions can excel exclusively in a very small group of applications or be prepared with a really specific industry in mind. Others can work with a goal of being easy and intuitive and consequently lack complex functionalities needed by more experienced users. You can also come across apps that support a broad group of customers and give you a complex feature toolbox, but this in most cases comes at a higher cost of such a software. Make sure you're aware of your requirements so that you buy a service that provides all the elements you look for.

How Much Does TeamDesk Cost?

TeamDesk Pricing Plans:

Free Trial

Starter Edition

$49/month

Team Edition

$99/month

Enterprise Edition

$249/month

TeamDesk is a pay-as-you-go service. There are no long term contracts or commitments on your part. The vendor also offers a 14-day free trial that you can check out. The following paid plans are available:

Starter Edition: $49/month

  • Price per database
  • Up to 5 users
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support

Team Edition: $99/month

  • Price per database
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Extra user packs
  • 1 Extra User – $9/month
  • 10 Users Pack – $79/month
  • 100 Users Pack- $499 / month
  • External Users Pack – $99 /month

Enterprise Edition: $249/month

  • Unlimited databases
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Own sub-domain
  • Custom Branding
  • Manageable user list
  • IP Address Filtering
  • Password Policies
  • 1 Extra User – $19/month
  • 10 Users Pack – $159/month
  • 100 Users Pack – $999/month
  • External Users Pack – $199/month

User Satisfaction

Positive Social Media Mentions 9
Negative Social Media Mentions 0

We realize that when you make a decision to buy Rapid Application Development Software - RAD it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TeamDesk reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TeamDesk. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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TeamDesk Comparisons

TeamDesk user reviews

What features can be achieved, very stable, and the price is right, better than other companies.

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Recreational Facilities and Services

Excellent DBMS for Data Driven Business

Read full review >
Will Anglin
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 1-10 Employees Industry: Legal Services

Business Management System with customer web front end.

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Building Materials

Great solution which fills up the gap between existing software and developing your own software!

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Entertainment

Best Online Database Available

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 1-10 Employees Industry: Law Practice

What are TeamDesk pricing details?

TeamDesk Pricing Plans:

Free Trial

Starter Edition

$49/month

Team Edition

$99/month

Enterprise Edition

$249/month

TeamDesk is a pay-as-you-go service. There are no long term contracts or commitments on your part. The vendor also offers a 14-day free trial that you can check out. The following paid plans are available:

Starter Edition: $49/month

  • Price per database
  • Up to 5 users
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support

Team Edition: $99/month

  • Price per database
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Extra user packs
  • 1 Extra User – $9/month
  • 10 Users Pack – $79/month
  • 100 Users Pack- $499 / month
  • External Users Pack – $99 /month

Enterprise Edition: $249/month

  • Unlimited databases
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Own sub-domain
  • Custom Branding
  • Manageable user list
  • IP Address Filtering
  • Password Policies
  • 1 Extra User – $19/month
  • 10 Users Pack – $159/month
  • 100 Users Pack – $999/month
  • External Users Pack – $199/month

What integrations are available for TeamDesk?

TeamDesk supports API interface, so it may be integrated with any system, supporting API.

TeamDesk also supports email interface, so it may retrieve and parse email notifications generated by other systems, providing an additional way of integration if API is not suitable. Furthermore, the SMS sending functionality can be integrated via Call-URL workflow action.

TeamDesk average rating:

Average score
5/5 (7 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Pierre Christophorov

PROS: A great tool to automatize tasks, cut the paperwork, share and store efficiently information, automatize processes. It is completely flexible yet you do not need to program it (usually you need to make some code to adapt it to your needs). The easiness to adapt it to your needs. Somebody in the company tells you 'I need this feature' and 10-20 minutes later, it works. The assistance team is really efficient. The easiness to connect it with a website. Its cost effectiveness

CONS: The interface looks a bit oldish - not an issue for me.

Reviewed 1 month ago

Read full review >

The least favorable review

Pierre Christophorov

PROS: Price for performance. I run a data-driven business and this is the best $50 a month I can think of spending.

CONS: I sometimes find implementing new relationships a bit tricky, but I am always able to get fast support if confused.

Reviewed 1 month ago

Read full review >

More reviews from 7 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

What features can be achieved, very stable, and the price is right, better than other companies.

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Recreational Facilities and Services

PROS: What features can be achieved, very stable, and the price is right, better than other companies.

CONS: nothing

What do you think about this review? Great Poor

Excellent DBMS for Data Driven Business

Read full review >
Will Anglin
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 1-10 Employees Industry: Legal Services

PROS: Price for performance. I run a data-driven business and this is the best $50 a month I can think of spending.

CONS: I sometimes find implementing new relationships a bit tricky, but I am always able to get fast support if confused.

What do you think about this review? Great Poor

Business Management System with customer web front end.

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Building Materials

PROS: I have been using Teamdesk since 2007. The intuitive interface and ease of use as well as the work flow functionality makes business processes seamless and well controlled. The reporting and charting functions make understanding your business data very easy.

CONS: None.

What do you think about this review? Great Poor

Great solution which fills up the gap between existing software and developing your own software!

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Entertainment

PROS: it´s very easy and fast to realize perfect customized solutions without the need to run your own server infrastructure and / or place an order to an external software company. also you have no additional service and update costs.

CONS: in all products are things which can be improved, so also in teamdesk, but as i have realized the team is working continuous and hard to add new features and improve things.

What do you think about this review? Great Poor

Best Online Database Available

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 1-10 Employees Industry: Law Practice

PROS: TeamDesk is a phenomenal online database. It is 100% customizable to your company's specific needs. The only limitation on the database is your own willingness to learn how to you use it. However, it is extremely easy to learn how to use. For my business, I find the integration of document automation and the database to be extremely useful. I am able to create templates that are specific to my business which then autopopulate with information from the database. I use this for marketing letters, invoice, client update letters, notices, etc. Additionally, TeamDesk works as an excellent portal to your cloud based document management system. Most document management systems are clunky when it comes to showing basic information about the client/customer/file that you are working with. TeamDesk is excellent at providing this information and providing a link to your document management folders and specific documents. These are just a few of the things that I use it for. I really cannot emphasize enough how excellent this product is. I do not generally write reviews, but I felt that TeamDesk is so good that it deserved one. Whatever your business, you should give it a try. They offer a free trial and help setting up your database. I am confident that you will find it useful. And, if you put in a little effort learning the system, you will be able to build a custom database to meet your business needs at literally a fraction of the cost of other online database software.

CONS: Honestly, I cannot think of anything. TeamDesk provides database functionality as well as I could reasonably imagine.

What do you think about this review? Great Poor

An amazing tool to improve efficiency in Small and Medium Enterprises

Read full review >
Pierre Christophorov
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 11.09.2019 Company Size: 11-50 Employees Industry: Oil & Energy

PROS: A great tool to automatize tasks, cut the paperwork, share and store efficiently information, automatize processes. It is completely flexible yet you do not need to program it (usually you need to make some code to adapt it to your needs). The easiness to adapt it to your needs. Somebody in the company tells you 'I need this feature' and 10-20 minutes later, it works. The assistance team is really efficient. The easiness to connect it with a website. Its cost effectiveness

CONS: The interface looks a bit oldish - not an issue for me.

What do you think about this review? Great Poor

Consistent and seamless experience with Teamdesk with economy

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: 51-100 Employees Industry: Wholesale

PROS: Customer support with helpful and intuitive responses at a fast rate, almost no interruption in service combined with simple and easy-to-use features. TD's versatility is growing at a fast rate compared to how it was in the past.

CONS: It takes a while for the TD team to implement new ideas, so thoroughly audit the product, available guidelines and ask all your questions before you invest time and money in developing your database.

What do you think about this review? Great Poor
Reviewed By Nestor Gilbert
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