TeamDesk REVIEW

IT Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is TeamDesk?

TeamDesk is a web-based database that facilitates working with data. It organizes and stores information you use in your routine work, and creates an easily accessible data source for your team.

TeamDesk is fully customizable: you can manage your data the way you want to and modify the system any time you need to reflect all important details in your business. TeamDesk interface consists of two separate parts. The application’s interface is accessible for regular users and is built according to application settings and the role of the current user. Setup part is available for designated application administrators and acts as a center of all customization operations.

Overview of TeamDesk Benefits

TeamDesk is an online database software that enables teams to easily design web-based database applications or use predefined solutions to gather, share and manage business information.

Fully customizable and scalable

You need software that matches your business workflow, not wise versa. TeamDesk platform is completely flexible and customizable, allowing companies to build online databases that perfectly match their unique structure and requirements instead of having to adjust their business processes to match a non-adjustable workflow of some ready-made products. Each TeamDesk-based database is individually crafted to match your unique business process and it includes only necessary features and options. Each system object can be modified or built from scratch according to your company’s specific needs.

Furthermore, TeamDesk web-based databases evolve with your company, so they always match your current business model in every detail.

Role-based user access

TeamDesk allows sharing your database with others, assigning each user (or user group) individual access levels to any part of the information. Custom “roles” may be created to store a unique set of permissions. By assigning appropriate roles to users, you can precisely restrict their access to any part of data and manage their permissions to perform any kind of actions.

Unlimited storage space and unlimited records for a flat rate

TeamDesk provides unlimited storage and allows an unlimited database complexity for no extra costs, while keeping stable rates and a straightforward pricing model for a decade. No matter how many records TeamDesk customers store or how much space their attachments take, TeamDesk rates stay flat.

As TeamDesk back-end database is powered by Microsoft SQL Server, it is capable of processing a massive data volume. Some of TeamDesk customers’ databases contain as much as tens of millions of records.

High availability

TeamDesk web-databases allow managing business critical information the way you want to and modify online applications any time you need to over the Internet. It is always available online for your team to collaborate. TeamDesk has been in business for over a decade with availability rating of 99.8%.

Overview of TeamDesk Features

  • Dashboard pages
  • Data management and collection
  • Different templates to choose
  • Document management
  • E-mail notifications
  • Online database
  • Pay-as-you-go service
  • Unlimited customer support
  • Unlimited records
  • Unlimited storage space
  • Views and reports
  • Workflow rules

What Problems Will TeamDesk Solve?

Data sharing and user access

There are still a lot of companies that keep using spreadsheets to hold their business data and organize their team collaboration. This approach doesn’t allow them to organize data sharing according to each user access level.

TeamDesk-based databases provide a centralized environment to securely keep your business data and organize your team collaboration. In addition, TeamDesk provides a powerful role-based access mechanism. Roles allow controlling what data users have access to and which actions they can perform against the database.

Workflow process automation

TeamDesk provides a variety of features to simplify routine work. For example, the Document option and Workflow triggers can be helpful to save your time and efforts.

A typical business process requires creating various types of documents like invoices, contracts, project confirmations, etc. All these documents can be generated by TeamDesk, as the system dynamically populates document templates with calculated values.

Workflow triggers define what actions will be triggered when a certain event occurs. For instance, an email can be sent when an order is complete, a new Status can be assigned automatically when an attachment is added, etc. Currently TeamDesk supports three types of triggers: Record Change Triggers, Time-Dependent Triggers, and Periodic Triggers. “Actions” define events that are triggered. Currently there are four types of workflow actions supported by TeamDesk: E-mail Alert, Update Record, Create Record, and Call URL.

Flexibility and scalability

A typical company has a very complex business structure, requiring a large amount of related tables, holding a large number of records. An online system that the company utilized years ago seemed to be suitable; however, as the business grew substantially over the years, a company finds their database expenses skyrocketing as their vendor pricing scheme depends on data volume.

As the database complexity has grown over years, the company is reluctant to switch to a new vendor, realising potential conversion difficulties.

TeamDesk provides an unlimited storage and allows an unlimited database complexity at no extra cost, while keeping stable rates and a straightforward pricing model for a decade.

Moreover, TeamDesk provides a free database migration service to help companies migrate their databases to the TeamDesk platform.

Awards & Quality Certificates

TeamDesk Position In Our Categories

Position of TeamDesk in our main categories:

100

TeamDesk is one of the top 100 CRM Software products

100

TeamDesk is one of the top 100 IT Management Software products

100

TeamDesk is one of the top 100
CRM Software products

100

TeamDesk is one of the top 100
IT Management Software products


If you are interested in TeamDesk it might also be a good idea to examine other subcategories of Best CRM Software gathered in our database of B2B software reviews: Customer Service Software, Online CRM Software, Feedback & Reviews Management Software

Every enterprise has different requirements and needs a system that can be customized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no system can provide perfect tools off-the-shelf. When you look for a software product, first be sure what you want it for. Do you desire basic features or do you require complex tools? Are there any industry-specific functionalities that you are looking for? Obtain the answers to these questions to assist your search. There are plenty of factors that you need to consider and these include your budget, specific business needs, your company size, integration requirements etc. Take your time, use a few free trials, and finally select the app that offers all that you require to boost your company efficiency and productivity.

How Much Does TeamDesk Cost?

TeamDesk Pricing Plans For Enterpises & Small Business:

TeamDesk is a pay-as-you-go service. There are no long term contracts or commitments on your part. The vendor also offers a 14-day free trial that you can check out. The following paid plans are available:

Starter Edition: $49/month

  • Price per database
  • Up to 5 users
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support

Team Edition: $99/month

  • Price per database
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Extra user packs
  • 1 Extra User – $9/month
  • 10 Users Pack – $79/month
  • 100 Users Pack- $499 / month
  • External Users Pack – $99 /month

Enterprise Edition: $249/month

  • Unlimited databases
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Own sub-domain
  • Custom Branding
  • Manageable user list
  • IP Address Filtering
  • Password Policies
  • 1 Extra User – $19/month
  • 10 Users Pack – $159/month
  • 100 Users Pack – $999/month
  • External Users Pack – $199/month

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and opinions about TeamDesk across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TeamDesk. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS

9

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • EMAIL
  • TICKETS

What are TeamDesk pricing details?

TeamDesk Pricing Plans:

TeamDesk is a pay-as-you-go service. There are no long term contracts or commitments on your part. The vendor also offers a 14-day free trial that you can check out. The following paid plans are available:

Starter Edition: $49/month

  • Price per database
  • Up to 5 users
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support

Team Edition: $99/month

  • Price per database
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Extra user packs
  • 1 Extra User – $9/month
  • 10 Users Pack – $79/month
  • 100 Users Pack- $499 / month
  • External Users Pack – $99 /month

Enterprise Edition: $249/month

  • Unlimited databases
  • 10 users included
  • Unlimited applications
  • Unlimited records
  • Unlimited storage space
  • Unlimited customer support
  • Own sub-domain
  • Custom Branding
  • Manageable user list
  • IP Address Filtering
  • Password Policies
  • 1 Extra User – $19/month
  • 10 Users Pack – $159/month
  • 100 Users Pack – $999/month
  • External Users Pack – $199/month

What integrations are available for TeamDesk?

TeamDesk supports API interface, so it may be integrated with any system, supporting API.

TeamDesk also supports email interface, so it may retrieve and parse email notifications generated by other systems, providing an additional way of integration if API is not suitable. Furthermore, the SMS sending functionality can be integrated via Call-URL workflow action.

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