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User review of TeamDesk

Consistent and seamless experience with Teamdesk with economy

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Customer support with helpful and intuitive responses at a fast rate, almost no interruption in service combined with simple and easy-to-use features. TD's versatility is growing at a fast rate compared to how it was in the past.

What aspects are problematic or could work better?

It takes a while for the TD team to implement new ideas, so thoroughly audit the product, available guidelines and ask all your questions before you invest time and money in developing your database.

What features/services would you like to see in future versions of this product?

User interface can definitely use much improvement and adjustment.

What specific problems in your company were solved by this product?

Automation and remote access compared to what we got on a desktop-based software. I can access it through my phone anywhere, anytime and get all the information I need.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Wholesale

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

PACT

Why did you decide to change it?

Cloud-based

Are you satisfied with the change?

Yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

PRICING & COSTS

What was the cost of implementing this product?

Not much

What is your total annual cost for using this product?

$1000

Did you get any discount for this product? How much?

No

FEATURE DETAILS

No information provided by the reviewer.