What are the best aspects of this product?
it´s very easy and fast to realize perfect customized solutions without the need to run your own server infrastructure and / or place an order to an external software company. also you have no additional service and update costs.
What aspects are problematic or could work better?
in all products are things which can be improved, so also in teamdesk, but as i have realized the team is working continuous and hard to add new features and improve things.
What features/services would you like to see in future versions of this product?
some enhancement of the app functionality, easier backup support and additional commands in the programming language.
What specific problems in your company were solved by this product?
we was able to implement complete organization structure of our company in one web based tool without need to place an order
Are you a current user of this product?
Yes
How long have you been using this product?
1-3 years
What is your company size?
11-50 Employees
What is your industry?
Entertainment
Did your company use a different software before this one?
Yes
What software did you use before?
ms office and some other tools
Why did you decide to change it?
because we had complete chaos with excel and other tools
Are you satisfied with the change?
yes very
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
What was the cost of implementing this product?
about 4 weeks aprox. eur 5000, but is ongoing process
What is your total annual cost for using this product?
eur 2400
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
no
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