Ease of communication for teams working remotely

What are the best aspects of this product?

Since we are a dispersed team in different geographical locations, Canada and USA, it is vital that we keep in touch for the betterment of the projects we undertake. Teamwork Desk as made this easy as we can manage tasks and time with ease. Every task, in the projects we undertake, is assigned time frames which have to be followed effectively. There is also a Gantt chart functionality which allows me to see the progress of the project clearly. Every team member can access this chart and thus make it easier to communicate on the next step to take. Apart from that, you can view the statistics of the project after it is done so that you can know which areas to emphasize more on for future projects with the aim of improving those statistics.

What aspects are problematic or could work better?

I found it difficult to find my way around some of the features of the tool. It can be hectic if you are not regularly using the tool for all your tasks. Even if you get it right the first time, when you do not use it for a long time, you will have to go back to the basics once you come back. It can thus have a learning curve to it. Since I do not regularly use it for my tasks, I have come up with screenshots to help me go through them so that I do not have to struggle all over again. The tool is however efficient in keeping track of the progress of your projects and thus worth it.

What specific problems in your company were solved by this product?

As a team working remotely from each other, we need a platform that offers seamless support for our needs. Teamwork Desk has become that platform whereby each team member can login and see the progress of the project. We are now able to communicate effectively from the same platform which contributes heavily to the success of the projects we undertake. For our clients, there is no need to download documents in order to show them the stage the project is at as they can also login and see all the stages the project has completed and the ones remaining. It saves time and the effort while it boosts the success level of the projects.

Are you a current user of this product?

Yes