What are the best aspects of this product?
It helps to improve the visibility of your projects. If you are managing a current project, you can schedule tasks in a way that when one is complete the other one takes over. On the same note, you will be able to plan better future projects as you will be able to seal all the gaps that may lead to tasks clashing depending on the issues that you underwent in the previous projects. In short, it helps you to improve your project management function as you are able to learn from past mistakes and correct them in future. It also helps you to monitor and track the progress of each task in your projects.
What aspects are problematic or could work better?
As a team member for a project, you can follow different tasks to keep track of them such that, when any change takes place in that task, you will receive a notification in the form of an email. This is a good thing as you will be able to monitor every task that you are interested in. However, some of these notifications may be overwhelming especially when the project is coming to an end as you might not be able to know which notification is the latest among the ones you have received. This can bring about confusion on the latest changes the task has gone through.
What specific problems in your company were solved by this product?
It has improved how we see the project in terms of monitoring the progress. Previously, we used Asana to help manage our projects and tasks associated with those projects. It did not provide the visibility we needed as it was unable to show us the impact the changes made on the tasks had on the entire project. With Teamwork Desk, we are able to determine this and make the necessary adjustments as a team. We are also able to know when the tasks are due to completion and thus assign them to different team members which helps avoid different tasks from clashing.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Marketing and Advertising
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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