The support that helpdesk management needs

What are the best aspects of this product?

Automated features, seamless to browse, and it boasts a cool but simple layout. Also, its ability to bring all queries from various inboxes is impressive for our helpdesk system. This makes it easier for us to gather customer consumers from different feeds, as well as properly sort them out for us to process.

What aspects are problematic or could work better?

We’ve faced not a single problem with the tool. It is largely helping our company by making our helpdesk more efficient.

What specific problems in your company were solved by this product?

This has efficiently scaled our helpdesk management a lot. We thank its fantastic automation for wonderfully leveling up our customer service.

Are you a current user of this product?

Yes