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TestRail Review

TestRail
Our score: 8.5 User satisfaction: 100%

What is TestRail?

TestRail is the advanced test management tools designed for carrying out and managing the activity of software tests.  Different teams can use TestRail, such as development teams which create and execute software or the Quality assurance teams, and are responsible for ensuring the high-quality end-results of the software.

At the same time, TestRail offers a number of integration tools that are easy and quick to set up, such as issue and bug trackers, software test automation tools , API trackers and much more; allowing the users to accelerate their workflow on the basis of an agile oriented framework. It doesn’t require any difficult processes to integrate such great tools; the process of integrating tools like FogBugz, Redmine, Youtrack is direct and fast.

In addition to such tools, it also allows for creating and organizing test cases which can be shared with teams with real-time insights. Thus, actionable data is produced for the teams to work upon.

Overview of TestRail Benefits

Among the variety of test management tools, TestRail stands out for its powerful database of testing tools and integrations. It provides an intuitive and fast web-based user experience through its seamless interface. The developers can easily create test cases, execute test runs, track their progress, and coordinate the testing process for different projects. All the projects and milestones can be accomplished through this centralized software.

Along with the ease of interface, TestRail allows the users to track the usability and functionality of individual test cases and report issues or bugs through issue trackers such as Bugtracker or FogBugz. It allows running automated tests for all test cases no matter how complex they are. Moreover, with TestRail, team collaboration can be maximized as it makes easier for teams to assign testability tasks, track scheduling, generate and share actionable results and directives.

For the effective and centralized test management, TestRail comes in both cloud and on-premise version. This means that teams can make use of the testing software according to the scale and scope of their test runs, and customize the user according to their testing requirements.

From time to time, TestRail has been said to support the comprehensive test case management. It is possible due to its offerings for detailed analysis which is produced through actionable data reports, key metrics and their analysis and valuable real-time insights.

Overview of TestRail Features

  • Modern test management
  • Reporting & Metrics
  • Seamless Integration
  • Drag & Drop plus Screenshot Support
  • Test Report & Metrics Automation
  • Three-Pane FastTrack Interface
  • JIRA & Issue Tracker Defect Push
  • Test Plans & Platform Configurations
  • Bulk Editing Cases & Adding Results

TestRail Position In Our Categories

Keeping in mind companies have their own business-related demands, it is practical that they steer clear of seeking a one-size-fits-all, ”best” software. Nevertheless, it is difficult to find such a software solution even among sought-after software products.
The sensible step to do would be to make a list of the numerous major aspects which require deliberation such as critical features, budget, skill capability of the users, organizational size, etc. Then, you should follow through the research comprehensively. Browse through these TestRail analyses and look over the other software programs in your list in detail. Such well-rounded research guarantees you take out unsuitable applications and select the system that provides all the function your company requires to be successful.

Position of TestRail in our main categories:

TOP 20

TestRail is one of the top 20 Test Management Software products

If you are considering TestRail it may also be beneficial to analyze other subcategories of Test Management Software gathered in our base of SaaS software reviews.

Enterprises have diverse wants and requirements and no software platform can be just right in such a condition. It is pointless to try to find a perfect off-the-shelf software system that fulfills all your business requirements. The wise thing to do would be to modify the application for your special needs, employee skill levels, finances, and other factors. For these reasons, do not hurry and subscribe to well-publicized trendy systems. Though these may be widely used, they may not be the best fit for your unique requirements. Do your groundwork, investigate each short-listed platform in detail, read a few TestRail Test Management Software reviews, speak to the seller for explanations, and finally choose the application that provides what you need.

How Much Does TestRail Cost?

TestRail Pricing Plans:

Free Trial

TestRail Cloud

Starting at $25/month/user

TestRail Server

Starting at $240/year/user

TestRail offers a couple of SMB and enterprise pricing packages to choose from, and a free trial where you can test the features prior to the final purchase. Check the details, and choose the most appropriate plan for you:

TestRail Cloud – Starting at $25/month/user

  • Flexible monthly or annual billing
  • No IT required, get started in minutes
  • Automated updates & optimizations
  • Secure hosting on super-fast servers

TestRail Server – Starting at $240/year/user

  • Easy installation on Windows or Linux
  • Integrate with private services
  • Full control over your TestRail instance
  • Annual licenses with a minimum of 5 users

User Satisfaction

Positive Social Media Mentions 89
Negative Social Media Mentions 0

We realize that when you make a decision to buy Test Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TestRail reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TestRail. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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TestRail Comparisons

TestRail user reviews

Automation made easy

Read full review >
Jessie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2018 Company Size: 1-10 Employees Industry: Computer Software

Allows you to be organized

Read full review >
Ivan
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

Integrates with JIRA plugin for improved efficiency

Read full review >
Guadalupe
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2018 Company Size: More than 100 Employees Industry: Internet

Cost effective for projects that are active

Read full review >
Brooke
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.12.2017 Company Size: More than 100 Employees Industry: Computer Software

A reliable quality assurance tool

Read full review >
Stuart
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.12.2017 Company Size: More than 100 Employees Industry: Information Technology and Services

What are TestRail pricing details?

TestRail Pricing Plans:

Free Trial

TestRail Cloud

Starting at $25/month/user

TestRail Server

Starting at $240/year/user

TestRail offers a couple of SMB and enterprise pricing packages to choose from, and a free trial where you can test the features prior to the final purchase. Check the details, and choose the most appropriate plan for you:

TestRail Cloud – Starting at $25/month/user

  • Flexible monthly or annual billing
  • No IT required, get started in minutes
  • Automated updates & optimizations
  • Secure hosting on super-fast servers

TestRail Server – Starting at $240/year/user

  • Easy installation on Windows or Linux
  • Integrate with private services
  • Full control over your TestRail instance
  • Annual licenses with a minimum of 5 users

What integrations are available for TestRail?

TestRail integrates with the following business systems and applications:

  • JIRA
  • FogBugz
  • Redmine
  • Bugzilla
  • Axosoft
  • GitHub
  • TFS
  • Gemini
  • Lighthouse
  • VaultPro
  • Rally
  • Mantis
  • Assembla
  • Pivotal Tracker
  • BugTracjer.net
  • Trac
  • BitBucket
  • YouTrack
  • Visual Studio

TestRail average rating:

Average score
5/5 (5 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Stuart

PROS: It has made it easy to the quality assurance team to manage the tests and run them in an efficient manner. You can organize those tests and arrange them based on priority. It helps your team become more productive in the end as they can create and execute those tests based on the cases presented. Also, it integrates well with the JIRA plugin which allows you to create cases from the stories of the users and thus reliable. It complements the efforts of the quality assurance team by making their work easier.

CONS: The efforts of TestRail to improve quality assurance of a project come at a time when project managers need it the most. There are a few bugs that are only minor when you compare with what the tool can do. I did not find anything worth mentioning about what I dislike about the product. So far, I have only good things to say about.

Reviewed 2 years ago

Read full review >

The least favorable review

Ivan

PROS: It helped us to increase visibility of the cases and runs we tested. The fact that you can test runs and cases, in different tabs, one at a time increases efficiency of the tool. We were able to keep everything in check with the quality assurance team. All documentations of past tests could be retrieved which offered a better view of the tests which were yet to be carried out. In short, it made our work easier as could trace everything and avoid repeating tests.

CONS: At first, it was difficult to get around the system in terms of how it works and the features in place. It has a learning curve if you have never used such a tool before. However, when you get the hang of things, everything is smooth and you can make the best use of the product for your tracking and testing roles. After we found our way around the features, it lived up to our expectations.

Reviewed 1 year ago

Read full review >

More reviews from 5 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Automation made easy

Read full review >
Jessie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.10.2018 Company Size: 1-10 Employees Industry: Computer Software

PROS: We have been able to manage all operations and tasks that deal with test cases and runs. Our quality assurance team can run regression tests for projects without much hustle. With the TestRail product, our team can create test cases within a short period and monitor each ticket with ease. Each user can contribute by running those tests and adding their results for others to see. You can do just about anything from a single platform you share with other users. From ordering the test cases, to exporting the results to the admin or your superior, all this is possible.

CONS: TestRail has come off as a reliable testing solution for project managers. You can easily collaborate as a team and have your projects developed with ease while you address the defects with minimum efforts. However, there are things that need improving. For the case of sharing results, you can only share with registered users. It would be nice if you could do the same for unregistered users. It is not possible to have multiple filters for the results of the test runs, which is also a limiting factor. If there were no such limitation, it would make it easier for your superior to interpret or receive those results.

What do you think about this review? Great Poor

Allows you to be organized

Read full review >
Ivan
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.09.2018 Company Size: More than 100 Employees Industry: Marketing and Advertising

PROS: It helped us to increase visibility of the cases and runs we tested. The fact that you can test runs and cases, in different tabs, one at a time increases efficiency of the tool. We were able to keep everything in check with the quality assurance team. All documentations of past tests could be retrieved which offered a better view of the tests which were yet to be carried out. In short, it made our work easier as could trace everything and avoid repeating tests.

CONS: At first, it was difficult to get around the system in terms of how it works and the features in place. It has a learning curve if you have never used such a tool before. However, when you get the hang of things, everything is smooth and you can make the best use of the product for your tracking and testing roles. After we found our way around the features, it lived up to our expectations.

What do you think about this review? Great Poor

Integrates with JIRA plugin for improved efficiency

Read full review >
Guadalupe
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 09.09.2018 Company Size: More than 100 Employees Industry: Internet

PROS: It allows you to customize projects such that you do not have to pay for projects that are not active. It helps you to save on the cost of running the tool in your system for project management and testing. For my case, the product was easy to use at first. I did not find the need to go through the tutorials to find out how certain features work or how to get around the tool. Due to integration with JIRA, we were able to connect with user stories and create cases out of them. You can view the status of the ticket from JIRA, test it and manage it until it is resolved. All the documentations of cases and tickets are generated by the tool. The customer support is top-notch.

CONS: Previously, I had problems with how long the text field at the dashboard for the test cases was. There are some test cases especially in the medical field which can have long texts. Luckily, the developer of TestRail has made this better with the latest upgrade which allows for side view opening of the test cases. In short, this drawback has been corrected for better viewing of the test fields.

What do you think about this review? Great Poor

Cost effective for projects that are active

Read full review >
Brooke
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.12.2017 Company Size: More than 100 Employees Industry: Computer Software

PROS: The developers of the product understand that we live in a world of many possibilities and that is why the latest version of TestRail offers better integrations with third party applications. It integrates with JIRA and Confluence among other applications to give you a near perfect test solution for your projects. It provides better automation that equips to with the ability to create test cases with ease. It accommodates the needs of a modern software developer or designer in full. When it comes to customer support, you can have access to their newsletters and are highly responsive to customer queries when put on call.

CONS: It is limited in some of the functionalities. When it comes to bulk editing, it does not offer it which means that you have to spend a lot of time editing fields on the system. However, you can customize the set up in way that you enable and disable features that you do not need in the process of test railing your projects. In the end, you will have a user interface which is unique to your organization and thus helpful. Although the TestRail product will have minor issues, you can find ways to overcome plus they have reliable customer support team.

What do you think about this review? Great Poor

A reliable quality assurance tool

Read full review >
Stuart
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 16.12.2017 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: It has made it easy to the quality assurance team to manage the tests and run them in an efficient manner. You can organize those tests and arrange them based on priority. It helps your team become more productive in the end as they can create and execute those tests based on the cases presented. Also, it integrates well with the JIRA plugin which allows you to create cases from the stories of the users and thus reliable. It complements the efforts of the quality assurance team by making their work easier.

CONS: The efforts of TestRail to improve quality assurance of a project come at a time when project managers need it the most. There are a few bugs that are only minor when you compare with what the tool can do. I did not find anything worth mentioning about what I dislike about the product. So far, I have only good things to say about.

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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