What are the best aspects of this product?
It has made it easy to the quality assurance team to manage the tests and run them in an efficient manner. You can organize those tests and arrange them based on priority. It helps your team become more productive in the end as they can create and execute those tests based on the cases presented. Also, it integrates well with the JIRA plugin which allows you to create cases from the stories of the users and thus reliable. It complements the efforts of the quality assurance team by making their work easier.
What aspects are problematic or could work better?
The efforts of TestRail to improve quality assurance of a project come at a time when project managers need it the most. There are a few bugs that are only minor when you compare with what the tool can do. I did not find anything worth mentioning about what I dislike about the product. So far, I have only good things to say about.
What specific problems in your company were solved by this product?
Everything to do with quality assurance automated. The ability of the too to prioritize tasks has made it easy for us to react to a situation faster. It helps us to save time in the process which is huge plus. Once we receive tests that require a faster turnaround time, the tool develops a plan to prioritize those tests and that is what makes us efficient. Also, the fact that it integrates with JIRA, we can get the best of what it has to offer and more.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year