What are the best aspects of this product?
We have been able to manage all operations and tasks that deal with test cases and runs. Our quality assurance team can run regression tests for projects without much hustle. With the TestRail product, our team can create test cases within a short period and monitor each ticket with ease. Each user can contribute by running those tests and adding their results for others to see. You can do just about anything from a single platform you share with other users. From ordering the test cases, to exporting the results to the admin or your superior, all this is possible.
What aspects are problematic or could work better?
TestRail has come off as a reliable testing solution for project managers. You can easily collaborate as a team and have your projects developed with ease while you address the defects with minimum efforts. However, there are things that need improving. For the case of sharing results, you can only share with registered users. It would be nice if you could do the same for unregistered users. It is not possible to have multiple filters for the results of the test runs, which is also a limiting factor. If there were no such limitation, it would make it easier for your superior to interpret or receive those results.
What specific problems in your company were solved by this product?
We have come from struggling to do quality assurance to automating the tasks without having to use much effort. With TestRail, we can now run tests for our web and mobile apps we develop to help serve our customers well. It helps with the testing process for our applications which fully addresses all the cases brought forward and thus enhances quick and reliable feedbacks during the developmental and implementation stages.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?