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User review of TestRail

Handles all our test cases very well

- by Lulu

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Setting up and learning its function is a breeze, and we didn’t have any inconveniences when syncing it with other necessary tools. It is easy to configure to meet the needs of the entire company as well. Moreover, we can collaborate and do mass editing on the platform. Lastly, it is smooth to use because of its seamless interface, and we didn’t have to pay big for it.

What aspects are problematic or could work better?

We consume a lot of time when making test cases because the platform cannot import CSV files. Also, we cannot share test cases into different projects, and it is difficult to search for projects when we already have tons of them on the platform. Access authorization features should be improved, so different departments can be classified into proper permissions.

What specific problems in your company were solved by this product?

Handling test cases is easier with TestRail, that it lets developers, quality assurance and marketing among other departments to easily spot and view errors. We also find it helpful for regression tests when needed.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.