Efficient in generating reports or different issues

What are the best aspects of this product?

You can customize the tool based on the needs of your projects. It helps you to track all your test runs, defects, requirements and cases that come up during the developmental and implementation processes. You can create custom fields and generate custom reports based on the queries of your customers. In short, it offers an all-round trace solution and thus contributes to the success of your project. The best thing about TestTrack is that, it can adapt to any organization or project and thus efficient.

What aspects are problematic or could work better?

The available report creator TestTrack has is not that reliable. Although they have the XSLT, all users cannot relate with it. This makes it difficult for them to create reports based on what they are familiar with. It would be better if it adopted the WYSIWYG creator for report templates. For the requirements template, there is no tool to help users create a custom template based on their needs and preferences. The developers of the tool can include this in their next upgrade to help make it effective.

What specific problems in your company were solved by this product?

It offers a seamless platform on which everyone can access items or elements in the tool from one place. Also, users can edit and review data in the system making it easy for them to work in a project. It supports both web and PC based clients, which adds to its reliability. With TestTrack we can come up with a plugin that is among the Atlassian tools such as JIRA. We are now able to track and quickly solve problems in a particular project as compared to before.

Are you a current user of this product?

Yes