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User review of TestTrack

Helps to trace requirements and cases

- by Loretta

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It is highly configured to help you manage the requirements and controls of the tool. For example, you can choose which fields or elements you want to prioritize and do away with those that do not concern you. This helps to make your work easier. As for the filters, they empower you to sort out the items you want to view. It makes it easy when it comes to searching for a requirement on the tool. It allows you to customize your workflow and thus better customer service on your part.

What aspects are problematic or could work better?

It is difficult to use the previous projects’ templates on future projects. It does not offer this feature in its raw form. When you attempt to use previous templates on a similar project, the changes you make on the current template have to be effected even in the original template. It would be better if such changes were automatic such that you do not have to make changes in both templates.

What specific problems in your company were solved by this product?

We have become more reliable in terms of tracing requirements and problems in our projects. With the help of TestTrack, we can now generate presentable reports and trace where they come from with ease. The reports come in the form of matrix and thus easy to interpret. The idea is to keep everything in check by managing problems that arise during the developmental and implementation stages. Our customers are thus able to point out problems and have them fixed in time.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information Technology and Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.