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User review of TherapyNotes

Excellent

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Ease of use and customer service. I have had excellent service whenever I have needed help.

What aspects are problematic or could work better?

No treatment plan drop down menus, all aspects must manually entered each time

What features/services would you like to see in future versions of this product?

Drop down options for treatment planning

What specific problems in your company were solved by this product?

This has eliminated the need for extra time to bill as other software has been problematic.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Mental Health Care

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

yes

What software did you use before?

My Clients Plus and Simple Practice

Why did you decide to change it?

Both had issues with treatment plans and billing, customer service was great on My Client's plus and terrible on Simple Practice.

Are you satisfied with the change?

Yes

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us to provide better patient care
  • It enables us to improve efficiency and productivity
  • It minimizes paperwork and storage issues
  • It reduces the time spent on each patient encounter
  • It enables us to treat more patients which improves collections

PRICING & COSTS

What was the cost of implementing this product?

nothing

What is your total annual cost for using this product?

660+

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

one month free

FEATURE DETAILS

Care plans
3
ok
Document management
4
very good
Patient history
5
amazing
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