What are the best aspects of this product?
Ease of use and customer service. I have had excellent service whenever I have needed help.
What aspects are problematic or could work better?
No treatment plan drop down menus, all aspects must manually entered each time
What features/services would you like to see in future versions of this product?
Drop down options for treatment planning
What specific problems in your company were solved by this product?
This has eliminated the need for extra time to bill as other software has been problematic.
Are you a current user of this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Mental Health Care
Did your company use a different software before this one?
What software did you use before?
My Clients Plus and Simple Practice
Why did you decide to change it?
Both had issues with treatment plans and billing, customer service was great on My Client's plus and terrible on Simple Practice.
Are you satisfied with the change?
How did your company implement this product?
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
How long is your contract with the vendor?
Did you get any discount for this product? How much?
one month free