MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

TherapyNotes Review

TherapyNotes
Our score: 9.0 User satisfaction: 100%

What is TherapyNotes?

Trusted by over 30,000 behavioral health professionals, TherapyNotes is a leading behavioral health practice management. It features robust notes, scheduling, and billing operations, as well as free and unlimited phone support.

It is an effective scheduling and to-do list tool as it was created with the workflow of mental health practitioners in mind. The platform is targeted at mental health practitioners and clinicians and is highly suitable for all types and sizes of practices.

TherapyNotes ensures that all your appointments and schedules are tracked checked that missing anything is virtually impossible. The solution  includes features such as electronic health record (EHR), patient scheduling, a client/patient portal and billing.

Primarily intended for mental health professionals, TherapyNotes also comes with a patient note functionality. It provides users with access to a number of specialty note templates which are uniquely geared to cater to mental health areas like therapy, counseling, psychology, social work and psychiatry.

What’s good about the product is that it lets behavioral health practitioners come up with and customize treatment plans, psychological evaluations, progress and termination notes, among many others.

What’s good about the product is that it lets behavioral health practitioners come up with and customize treatment plans, psychological evaluations, progress and termination notes, among many others. User data is highly secure with the system which complies with information security standards set by PCI and HIPAA. In addition, full data encryption is implemented in its servers and network.

Overview of TherapyNotes Benefits

If you are a behavioral health practitioner looking to have all your tasks, notes and activities organized, TherapyNotes is right for you. The product’s wide array of features can greatly benefit your practice. Here are some of the benefits you can reap from using the system:

Scheduling and To-do Lists

TherapyNotes is designed to help mental health practitioners and professionals effectively manage their schedules and their patients so that they can provide them with the best expert care and treatment. With the system’s scheduling and to-do list functionality, users stay on top of their schedule.

One can also keep track of all appointments and mark calendars. Reminders can also be configured to ensure that users won’t miss a session with their patients. Speaking of your patients, TherapyNotes provides them with a dedicated portal that enables them to request appointments online so they won’t have to go to your clinic.

Robust Patient Notes

TherapyNotes’ form-based notes system enable users to easily complete their notes. Notes created by the system are designed for practices such as therapy, social work, counseling, psychiatry and psychology. It is likewise able to cater to all the note requirements of these professions.

Electronic Medical Records

The solution allows users to go paperless as it can upload patient records and files into the system. Such include files ranging from HIPAA agreements to insurance cards, among many others. All computer files, Word and Excel files and scanned documents included, are supported by the software. TherapyNotes encrypts EMRs and backs them up so that users do not have to worry about prying eyes.

Fast Note-taking and Specialty Notes

The system’s searchable ICD-10 diagnosis codes, checkboxes and pull down menus help users save time. It automatically fills in appropriate note fields in accordance with appointment data and previous notes. The product works with dictation tools like Dragon NaturalSpeaking and Mac OS X and iPad dictation solutions.

Data Recovery and Document Printing

Users can quickly recover data from past notes using TherapyNotes’ feature called Quick History Review. With this functionality, information documented in past notes can be referenced while previous data can be pulled into the current note, all of these with a single click of a mouse. If you need to print a note, you can download them in PDF format, with your practice logo automatically appearing on every note printed.

Electronic Billing/Data Security

Another nifty feature of the platform is its electronic billing features. This functionality allows users to accomplish electronic insurance claims, credit card processing, assisted and ERA payment posting. This feature saves users precious time by making the billing process as quick and easy as possible. But what are these capabilities without ample security? TherapyNotes is designed to make all your data as safe as possible. It is certified HIPAA- and PCI-compliant with all information related to your practice kept encrypted, backed up and secure at all times.

Overview of TherapyNotes Features

  • Scheduling
  • To-Do Lisy
  • Calendar Sync
  • Reminders
  • Patient Portal
  • EMR Features
  • Specialty Notes
  • History Review
  • Electronic Claims
  • Billing and Reporting
  • Credit Card and Payment Processing
  • Compliance and Security

What Problems Will TherapyNotes Solve?

Streamlined Workloads

TherapyNotes can easily help users streamline their daily workloads with its to-do list functionality. These are automatically created by the system, allowing users to update treatment plans, schedule appointments, submit electronic claims, among many others. The software sees to it that all that need doing are accomplished by keeping track of all tasks.

Multiple Calendar Views

Calendar views are a key function of the system. They can be customized in accordance with patient and clinician appointments or specific practice locations. Users have the choice among daily, weekly and monthly calendar views with upcoming agenda readily viewable from the console. Schedules like one-time or recurring appointments, staff work and practice-wide events can easily be set using the solution while no-shows can be minimized through reminders sent through phone, text and email.

Note-taking Made Quicker

With TherapyNotes, practitioners can take notes in the quickest possible time with the system’s searchable ICD-10 diagnosis codes, checkboxes and pull down menus. Appropriate note fields are automatically filled, according to appointment information and previous notes. To make things even faster, the solution works with dictation tools such as Mac OS X, iPad and Dragon NaturalSpeaking dictation software.

Awards & Quality Certificates

This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.
An award given to products our B2B experts find especially valuable for companies
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

TherapyNotes Position In Our Categories

Since companies have unique business wants, it is only prudent that they steer clear of subscribing to a one-size-fits-all, ideal business program. Be that as it may, it is futile to find such an app even among popular software systems.
The better step to do is to narrow down the numerous essential functions that call for a analysis including critical features, pricing, technical skill competence of staff, business size, etc. Then, you must do your product research fully. Browse over these TherapyNotes analyses and look over each of the software programs in your shortlist in detail. Such well-rounded product investigation ascertains you avoid mismatched software products and choose the system which meets all the function you require company requires for success.

Position of TherapyNotes in our main categories:

TOP 5

TherapyNotes is one of the top 5 EHR Software products

TOP 5

TherapyNotes is one of the 5 Medical Practice Management Software products

If you are considering TherapyNotes it may also be beneficial to examine other subcategories of EHR Software gathered in our base of SaaS software reviews.

It's essential to note that hardly any software in the EHR Software category will be an ideal solution that can meet all the needs of all company types, sizes and industries. It may be a good idea to read a few TherapyNotes EHR Software reviews first as some solutions can excel only in a really narrow set of applications or be prepared with a really specific type of industry in mind. Others can function with a goal of being easy and intuitive and therefore lack complicated elements welcomed by more experienced users. There are also apps that cater to a broad group of customers and offer a powerful feature toolbox, but that in most cases comes at a more expensive cost of such a software. Be certain that you're aware of your requirements so that you get a solution that has exactly the features you look for.

How Much Does TherapyNotes Cost?

TherapyNotes Pricing Plans:

Free Trial

First Clinician

$49/month

Additional Clinicians

$30/month

Intern

$20/month

Schedulers, Supervisors, and Billing Accounts

Free

Electronic Claims and ERA

14 cents per claim

Appointment Reminders

14 cents

TherapyNotes offer various enterprise pricing schemes for different user types. Here are the pricing rates for their plans:

  • First Clinician – $49/month
  • Additional Clinicians – $30/month
  • Intern – $20/month
  • Schedulers, Supervisors, and Billing Accounts – Free
  • Electronic Claims and ERA – 14 cents per claim submission and 14 cents per claim in an ERA
  • Appointment Reminders – 14 cents for Text and Phone reminders. Email reminders are free

User Satisfaction

Positive Social Media Mentions 29
Negative Social Media Mentions 0

We realize that when you make a decision to buy EHR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TherapyNotes reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TherapyNotes. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular TherapyNotes Alternatives

Top Competitors To TherapyNotes By Price

Trending EHR Software Reviews

Product name:
Score:
Satisfaction:
8.3
100%
7.9
N/A

TherapyNotes Comparisons

TherapyNotes user reviews

Going paperless has never been easier!

Read full review >
Robyn
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2019 Company Size: 1-10 Employees Industry: N/A

Jordan Z. at Therapy Notes is top notch! Always helpful and prompt with my questions!

Read full review >
Katie (White) Englert
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2018 Company Size: N/A Industry: N/A

Since switching to TherapyNotes my group practice is easier to manage.

Read full review >
Anonymous Reviewer
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2018 Company Size: 11-50 Employees Industry: Hospital & Health Care

One of the best business decisions I’ve made

Read full review >
Alisa Murray
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.02.2018 Company Size: N/A Industry: N/A

Excellent

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.02.2018 Company Size: 1-10 Employees Industry: Mental Health Care

What are TherapyNotes pricing details?

TherapyNotes Pricing Plans:

Free Trial

First Clinician

$49/month

Additional Clinicians

$30/month

Intern

$20/month

Schedulers, Supervisors, and Billing Accounts

Free

Electronic Claims and ERA

14 cents per claim

Appointment Reminders

14 cents

TherapyNotes offer various enterprise pricing schemes for different user types. Here are the pricing rates for their plans:

  • First Clinician – $49/month
  • Additional Clinicians – $30/month
  • Intern – $20/month
  • Schedulers, Supervisors, and Billing Accounts – Free
  • Electronic Claims and ERA – 14 cents per claim submission and 14 cents per claim in an ERA
  • Appointment Reminders – 14 cents for Text and Phone reminders. Email reminders are free

What integrations are available for TherapyNotes?

TherapyNotes integrates with the following business systems and applications:

  • Google Calendar
  • Microsoft Outlook
  • Flamory
  • iPad, iPhone and Android calendar software
  • iCal

TherapyNotes average rating:

Average score
5/5 (6 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Ashley Locke

PROS: Extremely user friendly! Easy to navigate and the customer/IT support is outstanding! I’ll be using them for the duration of my practice!

CONS: I honestly haven’t ran into a problem that wasn’t immediately sorted by the developers!

Reviewed 2 years ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: Their programmers are the best. The system is intuitive and so easy to learn. Every feature is easy - running reports, reconciling ERA, submitting claims, and correcting rejected claims are so much easier. The system has a clean clear interface - no guessing about how to enter something like insurance information or client information.

CONS: Having the ability to have a group note would be great

Reviewed 2 years ago

Read full review >

More reviews from 6 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Going paperless has never been easier!

Read full review >
Robyn
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 08.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: Because it is cloud-based, I can easily take my work at home with me. I also love how simple this program is. Its no-nonsense layout saves me a lot of time in carrying out tasks.

CONS: Therapynotes will not grant me access to my teammate’s calendars. I wish they would develop a calendar-sharing featuring so I would know what is on my team’s plate at any given time.

What do you think about this review? Great Poor

Jordan Z. at Therapy Notes is top notch! Always helpful and prompt with my questions!

Read full review >
Katie (White) Englert
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 11.04.2018 Company Size: N/A Industry: N/A

PROS: It is easy to use. I have used this product for 5 years and the overall reliability is great!

CONS: If I could change anything it would be that clients could complete their Demographic Information and Sign Documents when invited to the portal.

What do you think about this review? Great Poor

Since switching to TherapyNotes my group practice is easier to manage.

Read full review >
Anonymous Reviewer
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.03.2018 Company Size: 11-50 Employees Industry: Hospital & Health Care

PROS: Their programmers are the best. The system is intuitive and so easy to learn. Every feature is easy - running reports, reconciling ERA, submitting claims, and correcting rejected claims are so much easier. The system has a clean clear interface - no guessing about how to enter something like insurance information or client information.

CONS: Having the ability to have a group note would be great

What do you think about this review? Great Poor

One of the best business decisions I’ve made

Read full review >
Alisa Murray
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.02.2018 Company Size: N/A Industry: N/A

PROS: I was using a more expensive EHR that did not have online scheduling and paying for a separate online scheduling solution as well. TherapyNotes has saved me hundreds of dollars. The interface is much easier to navigate than our old system, and unlike our previous solution we aren't locked into a multi-year contract. Reports really help me look at revenue and spot problems quickly, and I can print a statement for a client right in session if desired. Easy to look things up in the electronic chart. I love it!

CONS: Honestly, it's hard for me to come up with any. We have found that it's a little more difficult to bill Federal employees and military clients now than before we switched (we end up resubmitting claims only for them) and I'm not sure whether this is a Therapy Notes issue or not.

What do you think about this review? Great Poor

Excellent

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 23.02.2018 Company Size: 1-10 Employees Industry: Mental Health Care

PROS: Ease of use and customer service. I have had excellent service whenever I have needed help.

CONS: No treatment plan drop down menus, all aspects must manually entered each time

What do you think about this review? Great Poor

Excellent program!

Read full review >
Ashley Locke
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.02.2018 Company Size: 11-50 Employees Industry: Mental Health Care

PROS: Extremely user friendly! Easy to navigate and the customer/IT support is outstanding! I’ll be using them for the duration of my practice!

CONS: I honestly haven’t ran into a problem that wasn’t immediately sorted by the developers!

Vendor reply

Thank you for the kind words! We are happy we have been able to help improve the workflow of your practice.

What do you think about this review? Great Poor
Reviewed By Louie Andre
Page last modified
Award Winner
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.