TherapyNotes REVIEW

EHR Software

5 user reviews
USER SATISFACTION 100%
OUR SCORE 9.0

What is TherapyNotes?

Trusted by over 30,000 behavioral health professionals, TherapyNotes is a leading behavioral health practice management. It features robust notes, scheduling, and billing operations, as well as free and unlimited phone support.

It is an effective scheduling and to-do list tool as it was created with the workflow of mental health practitioners in mind. The platform is targeted at mental health practitioners and clinicians and is highly suitable for all types and sizes of practices.

TherapyNotes ensures that all your appointments and schedules are tracked checked that missing anything is virtually impossible. The solution  includes features such as electronic health record (EHR), patient scheduling, a client/patient portal and billing.

Primarily intended for mental health professionals, TherapyNotes also comes with a patient note functionality. It provides users with access to a number of specialty note templates which are uniquely geared to cater to mental health areas like therapy, counseling, psychology, social work and psychiatry.

What’s good about the product is that it lets behavioral health practitioners come up with and customize treatment plans, psychological evaluations, progress and termination notes, among many others. User data are highly secure with the system, as it is an HIPAA-certified app, which complies with PCI standards for information security. Data is stored in fully encrypted SAS 70 Type II certified data centers.

Overview of TherapyNotes Benefits

If you are a behavioral health practitioner looking to have all your tasks, notes and activities organized, TherapyNotes is right for you. The product’s wide array of features can greatly benefit your practice. Here are some of the benefits you can reap from using the system:

Scheduling and To-do Lists

TherapyNotes is designed to help mental health practitioners and professionals effectively manage their schedules and their patients so that they can provide them with the best expert care and treatment. With the system’s scheduling and to-do list functionality, users stay on top of their schedule.

One can also keep track of all appointments and mark calendars. Reminders can also be configured to ensure that users won’t miss a session with their patients. Speaking of your patients, TherapyNotes provides them with a dedicated portal that enables them to request appointments online so they won’t have to go to your clinic.

Robust Patient Notes

TherapyNotes’ form-based notes system enable users to easily complete their notes. Notes created by the system are designed for practices such as therapy, social work, counseling, psychiatry and psychology. It is likewise able to cater to all the note requirements of these professions.

Electronic Medical Records

The solution allows users to go paperless as it can upload patient records and files into the system. Such include files ranging from HIPAA agreements to insurance cards, among many others. All computer files, Word and Excel files and scanned documents included, are supported by the software. TherapyNotes encrypts EMRs and backs them up so that users do not have to worry about prying eyes.

Fast Note-taking and Specialty Notes

The system’s searchable ICD-10 diagnosis codes, checkboxes and pull down menus help users save time. It automatically fills in appropriate note fields in accordance with appointment data and previous notes. The product works with dictation tools like Dragon NaturalSpeaking and Mac OS X and iPad dictation solutions.

Data Recovery and Document Printing

Users can quickly recover data from past notes using TherapyNotes’ feature called Quick History Review. With this functionality, information documented in past notes can be referenced while previous data can be pulled into the current note, all of these with a single click of a mouse. If you need to print a note, you can download them in PDF format, with your practice logo automatically appearing on every note printed.

Electronic Billing/Data Security

Another nifty feature of the platform is its electronic billing features. This functionality allows users to accomplish electronic insurance claims, credit card processing, assisted and ERA payment posting. This feature saves users precious time by making the billing process as quick and easy as possible. But what are these capabilities without ample security? TherapyNotes is designed to make all your data as safe as possible. It is certified HIPAA- and PCI-compliant with all information related to your practice kept encrypted, backed up and secure at all times.

Overview of TherapyNotes Features

  • Scheduling
  • To-Do Lisy
  • Calendar Sync
  • Reminders
  • Patient Portal
  • EMR Features
  • Specialty Notes
  • History Review
  • Electronic Claims
  • Billing and Reporting
  • Credit Card and Payment Processing
  • Compliance and Security

What Problems Will TherapyNotes Solve?

Streamlined Workloads

TherapyNotes can easily help users streamline their daily workloads with its to-do list functionality. These are automatically created by the system, allowing users to update treatment plans, schedule appointments, submit electronic claims, among many others. The software sees to it that all that need doing are accomplished by keeping track of all tasks.

Multiple Calendar Views

Calendar views are a key function of the system. They can be customized in accordance with patient and clinician appointments or specific practice locations. Users have the choice among daily, weekly and monthly calendar views with upcoming agenda readily viewable from the console. Schedules like one-time or recurring appointments, staff work and practice-wide events can easily be set using the solution while no-shows can be minimized through reminders sent through phone, text and email.

Note-taking Made Quicker

With TherapyNotes, practitioners can take notes in the quickest possible time with the system’s searchable ICD-10 diagnosis codes, checkboxes and pull down menus. Appropriate note fields are automatically filled, according to appointment information and previous notes. To make things even faster, the solution works with dictation tools such as Mac OS X, iPad and Dragon NaturalSpeaking dictation software.

Awards & Quality Certificates

TherapyNotes Position In Our Categories

Position of TherapyNotes in our main categories:

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5

TherapyNotes is one of the top 5 EHR Software products

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5

TherapyNotes is one of the top 5 Medical Practice Management Software products

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5

TherapyNotes is one of the top 5
EHR Software products

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5

TherapyNotes is one of the top 5
Medical Practice Management Software products


If you are interested in TherapyNotes it may also be beneficial to analyze other subcategories of Best EHR Software gathered in our base of B2B software reviews.

Companies have different needs and requirements and no software solution can be ideal in such a situation. It is futile to try to find a perfect off-the-shelf software product that meets all your business requirements. The wise thing to do would be to modify the solution for your specific needs, staff member skill levels, finances, and other aspects. For these reasons, do not hurry and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your unique requirements. Do your groundwork, look into each short-listed application in detail, read a few TherapyNotes reviews, speak to the maker for clarifications, and finally settle for the product that provides what you want.

How Much Does TherapyNotes Cost?

TherapyNotes Pricing Plans:

TherapyNotes offer various enterprise pricing schemes for different user types. Here are the pricing rates for their plans:

  • First Clinician – $59/month
  • Additional Clinicians – $30/month
  • Intern – $20/month
  • Schedulers, Supervisors, and Billing Accounts – Free
  • Electronic Claims and ERA – 14 cents per claim submission and 14 cents per claim in an ERA
  • Appointment Reminders – 14 cents for Text and Phone reminders. Email reminders are free

User Satisfaction

We realize that when you make a decision to buy EHR Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TherapyNotes reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TherapyNotes. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

29

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Free
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

TherapyNotes User Reviews

Katie (White) Englert

Alisa Murray

Alisa Murray 3 months ago
Verified
user



Anonymous Reviewer 3 months ago
Verified
user


Ashley Locke

Ashley Locke 3 months ago
Verified
user


What are TherapyNotes pricing details?

TherapyNotes Pricing Plans:

TherapyNotes offer various enterprise pricing schemes for different user types. Here are the pricing rates for their plans:

  • First Clinician – $59/month
  • Additional Clinicians – $30/month
  • Intern – $20/month
  • Schedulers, Supervisors, and Billing Accounts – Free
  • Electronic Claims and ERA – 14 cents per claim submission and 14 cents per claim in an ERA
  • Appointment Reminders – 14 cents for Text and Phone reminders. Email reminders are free

What integrations are available for TherapyNotes?

TherapyNotes integrates with the following business systems and applications:

  • Google Calendar
  • Microsoft Outlook
  • Flamory
  • iPad, iPhone and Android calendar software
  • iCal

User reviews


User reviews in total: 5

4
1
0
0
0

Average Rating:

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The most favorable review

Katie (White) Englert

1 month ago


Pros: It is easy to use. I have used this product for 5 years and the overall reliability is great!

Cons: If I could change anything it would be that clients could complete their Demographic Information and Sign Documents when invited to the portal.

The least favorable review

Anonymous Reviewer

2 months ago


Pros: Their programmers are the best. The system is intuitive and so easy to learn. Every feature is easy - running reports, reconciling ERA, submitting claims, and correcting rejected claims are so much easier.The system has a clean clear interface - no guessing about how to enter something like insurance information or client information.

Cons: Having the ability to have a group note would be great

Katie (White) Englert
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Published 1 month ago
Verified
user
It is easy to use. I have used this product for 5 years and the overall reliability is great!



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Anonymous Reviewer
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Published 2 months ago
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user
Their programmers are the best. The system is intuitive and so easy to learn. Every feature is easy - running reports, reconciling ERA, submitting claims, and correcting...



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Alisa Murray
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Published 3 months ago
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user
I was using a more expensive EHR that did not have online scheduling and paying for a separate online scheduling solution as well. TherapyNotes has saved me hundreds of...



1 person thinks this review is helpful

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Anonymous Reviewer
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Published 3 months ago
Verified
user
Ease of use and customer service. I have had excellent service whenever I have needed help.



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Ashley Locke
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Published 3 months ago
Verified
user
Extremely user friendly! Easy to navigate and the customer/IT support is outstanding! I’ll be using them for the duration of my practice!


Vendor Reply

Thank you for the kind words! We are happy we have been able to help improve the workflow of your practice.


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