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User review of TherapyNotes

Excellent program!

- by Ashley Locke

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Extremely user friendly! Easy to navigate and the customer/IT support is outstanding! I’ll be using them for the duration of my practice!

What aspects are problematic or could work better?

I honestly haven’t ran into a problem that wasn’t immediately sorted by the developers!

What features/services would you like to see in future versions of this product?

I’m sure as they continue to develop the site I’ll be delighted with the changes, but at the moment I have everything I need to keep excellent notes!

What specific problems in your company were solved by this product?

Electronic note taking, treatment planning, contact events, storing of private and sensitive information seems daunting. Therapy notes has made it so easy to feel secure with confidential information! Plus everything is so input, I’m saving tons of time on administrative tasks! It’s a dream come true!

Are you a current user of this product?

Yes

Vendor Reply

Here’s how the company that owns TherapyNotes replied to this user review:

Thank you for the kind words! We are happy we have been able to help improve the workflow of your practice.


USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Mental Health Care

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us to provide better patient care
  • It enables us to improve efficiency and productivity
  • It minimizes paperwork and storage issues
  • It reduces the time spent on each patient encounter
  • It enables us to treat more patients which improves collections

FEATURE DETAILS

Care plans
5
amazing
Document management
5
amazing
Patient history
5
amazing
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