User review
of Thryv
very dissapointted use another company
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Very unlikely
2 out of 7
COST EFFICENCY Awful
1out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very poor
1out of 5
CUSTOMER SUPPORT very poor
1out of 5
PROS & CONS
What are the best aspects of this product?
easy suport assistance,quick connection and quick erollmrnt with social media
What aspects are problematic or could work better?
200 leads were wothless,disapointed with their compain stategy,losts of glitches on the systen, I cancelled
contract after third week and cut my loses
What features/services would you like to see in future versions of this product?
beter compaing to target needed customers
What specific problems in your company were solved by this product?
none, I did not reached specific nitch of patients I was searching for my physical therapy practice
Are you a current user of this product?
No
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Health, Wellness and Fitness
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
250.00
What is your total annual cost for using this product?
250.00
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
no discount
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very poor
1
Customer Management ok
3
Task Management very poor
1
Contract Management mediocre
2
Pricing Management mediocre
2
Email Marketing mediocre
2
Order Management very poor
1
Campaign Management very poor
1
Analytics
Reports mediocre
2
ROI Analytics mediocre
2
Integrations
Available Integrations very poor
1
Social Network Integration mediocre
2
Customer Service
Call Center Tools mediocre
2
Issue Tracking very poor
1
Support Portal very poor
1
Knowledge Base Management very poor
1
General Features
Collaboration Features mediocre
2
Dashboard mediocre
2
Overall Performance very poor
1
Access & Role Management mediocre
2
Mobile Support mediocre
2
Customization very poor
1
File Management very poor
1
Language Support ok
3
Security ok
3
