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Thryv REVIEW

CRM Software

1 user review
USER SATISFACTION 97%
OUR SCORE 8.5

What is Thryv?

Thryv is an all-in-one management software that gives small businesses the power to do big things using a simple yet stunning tool so they will be able to improve customer engagements and experiences, compete with large businesses, and attain business growth. The business management tool combines various capabilities and features into a single system which include managing contacts, optimizing marketing campaigns, boosting online presence and reputation, handling appointment bookings online, and streamlining payment processing and tracking.

Thryv permits small business owners to gather all important information about their customers and prospects from multiple sources over the Internet. The software enables them to neatly organize all the pieces of information so they can easily retrieve whatever contact information they need later on. Thryv, furthermore, has lead management capabilities that make it easy for users to convert prospects into loyal customers. The business management software also allows users to launch marketing campaigns through text and email messages. They can personalize these campaigns and enhance them using automated reminders.

With Thryv, small businesses can improve their presence and reputation online. They can list their business on important and trusted sites, set up a web portal where customers and prospects can actively engage with them, acknowledge and respond to happy and satisfied customers, and promote their business using video contents and advertisements. The software also provides features that make the process of scheduling appointments efficient and convenient. Customers can book appointments straight from their own device. Users can easily track all scheduled appointments, including the staff to whom the appointments are assigned.

The business management software enables users to extend engagements with customers and prospects to social media. Thus, they will be able to interact with them on social media networks and platforms like Facebook, Instagram, LinkedIn, and Twitter. Thryv can also produce social media posts and contents that can help users attract more customers. Last but not least, the software offers features that enable them to quickly process and track payments such as the ability to quickly generate quotes, estimates, and invoices; process credit card payments, and scan credit cards using a mobile phone.

 

Overview of Thryv Benefits

Know More About Your Customers And Prospects Through Automatic Data Enrichment

Small business will only be able to grow if they are reaching out to the right customers and prospects. In other words, they must collect as many information as they can about their customers and prospects so they can completely understand their needs, preferences, and anything significant about them. Fortunately, Thryv is a software designed to help small business owners gather all the essential information they need about their customers and prospects.

With Thryv, whatever contact information users currently have can be enriched with additional data coming from the Internet. The software automatically collects data from various sources online such as social media networks and platforms. Thus, they can sit back and relax while the software performs its job of giving them more information so they can understand customers and prospects better.

Make All Your Contact Information Neatly Organized And Easy To Retrieve

Thryv also enables users to make sure that all information they have about their customers and prospects is neatly organized and easy to retrieve. The software has a contact management feature that allows them to use custom data fields and apply tags and filters. So, whenever they need to access and retrieve a contact information, they will be able to easily find it.

Launch Personalized Text And Email Marketing Campaigns

Marketing capabilities are included in Thryv. The software can be used for setting up and launching text and email marketing campaigns across multiple channels. What’s great about this is that these campaigns can be personalized. For instance, users can send text or email messages when customers or prospects are celebrating a special event or occasion. They can also launch marketing campaigns via text and email messaging that take into account which stage of the journey a customer or prospect is currently in, such as when he or she has already opted-in to receive promotions.

Encourage Audiences To Take Actions On The Spot

The business management software delivers a feature that optimizes text and email marketing campaigns. This feature is the capability to add call-to-action buttons to text and email messages. This is an effective technique for launching marketing campaigns because calls-to-action actually encourage audiences to immediately do something like signing up, scheduling an appointment, availing a service, or visiting a website.

Marketing Campaign Analytics

Thryv also makes it possible for users to measure and analyze the performance of their text and email marketing campaigns. It provides them with detailed campaign analytics data that helps them check how many of their contacts viewed the email messages they sent out and how many of those who viewed replied back. This way, they can gain insights into audience engagements, spot weak areas, and make the necessary adjustments to improve their marketing campaigns.

Centralizes Day-To-Day Communications

Not all conversions and communications done via text or email are part of marketing campaigns. This means small business owners and their staff are communicating and engaging with contacts not necessarily because they are promoting something. In other words, the text and email communications are part of their daily routine such as talking with a customer to whom they are delivering a service. However, these day-to-day text and email communications are as important as those ones associated with marketing campaigns. With Thryv, users can manage these communications from a central place. Thus, they will be able to view the text and email messages they sent and received on a dashboard, reducing the likelihood of missing an important message or forgetting to reply back.

Convenient Appointment Booking For Small Business Owners, Staff, And Customers

The software makes it convenient for users and their customers or prospects to handle appointment bookings. It allows users to set up custom events or classes, add as many details as they want, and make them available online so customers or prospects can select a schedule and book. Their staff can also accept and manage appointment bookings using their own Thryv accounts.

Thryv permits customers and prospects to easily book appointments online from any device. They can schedule appointments any time and any day. This is because the software makes it possible for users to offer appointments that are bookable 24/7. In addition, customers and prospects are automatically reminded of the appointments they booked to ensure that they won’t be missing their appointments, thereby reducing no-shows.

Build A Strong Online Presence And Reputation

The business management software gives small businesses the opportunity to build a strong online presence and reputation. In fact, it provides features built for such purpose. With Thryv, they will have a chance to showcase the products or services they are offering on online listing sites that are trusted by many. All they need to do is to upload all important information about their business once. Then, this information will be distributed across those sites. As a result, potential customers can easily look for them online and find out what their business is all about.

Interactive Website And Web Portal

One of the best ways to improve one’s online presence and reputation is to come up with a website or web portal where people can actively interact and engage with the business. Thryv makes this possible by delivering an interactive website and web portal. Users can take advantage of the web portal to engage with their old and new customers, allowing the latter to book appointments, send payments, and access documents directly on the portal. In case they prefer to have a website which is designed in such a way that it matches their own brand and business, they can request for an upgrade.

Understand What People Are Thinking And Saying About Your Business

Another way to improve online presence and reputation is keeping track of what people are thinking and saying about the business. By being able to capture opinions and feedback, small business owners will understand where they stand and apply the necessary adjustments so they can make their online presence and reputation better. The business management software permits them to monitor ratings and reviews coming from customers. They can even acknowledge customers who are giving them positive feedback and respond on the spot.

Social Media Engagement

Social media networks and platforms are among the most visited places online. That is why Thryv provides features that enhance how small businesses engage with customers and prospects on the social media networks and platforms where they are found most of the time. The software centralizes social engagements. Users can post contents on multiple social media sites like Facebook, Twitter, Instagram, and Linkedin all at once. If they are not sure what they want to post, that’s not a problem. This is because Thryv has a library of thousands of pre-written posts which they can customize and personalize if they want. In addition, the software can deliver the data and metrics they need to determine how effective their social media contents and posts are in terms of increasing audience engagements. However, they can only access this feature if they upgrade to a plan that offers full-service social media management. 

Instantly Process And Monitor Payments

As an all-in-one solution, Thryv includes features that streamline payment processing and tracking. Its payment tracking feature allows users to determine the total amount of money they have at hand. Pending payments from customers can be tracked as well. The software also facilitates the process of generating quotes, estimates, and invoices, and sending them out to customers. Because of this,  transactions are completed and payments are collected fast. Speaking of payment collection, Thryv provides an efficient way to collect payments, specifically credit card payments. It actually eliminates the need to swipe cards using card readers that users have to plug in. With Thyrv, they can scan credit cards by simply using their own smartphone.

Overview of Thryv Features

  • Know More About Your Contacts
  • Automatic Data Enrichment
  • Upgrade Your Contact List Into a Fully Functional CRM System
  • Custom Fields, Filters, and Tags
  • Centralize Day-to-Day Communications
  • Automated Reminders for Follow-Ups
  • Personalized Text and Email Marketing Campaigns
  • Compelling Calls-to-Action
  • Detailed Campaign Analytics and Insights
  • Offer 24/7 Appointment Booking Online from any Device
  • Create Bookable Classes and Events
  • Reduce No-Shows with Automated Reminders
  • Get Multiple Staff Accounts
  • Online Presence and Reputation
  • Lock and Load Your Online Listings Across the Important Sites
  • Interactive Website and Web Portal
  • Keep Tabs on Your Online Ratings and Reviews
  • Customized Video Content
  • Social Media Engagement
  • Pre-Written Social Media Posts
  • Full-Service Social Upgrade
  • Payment Processing and Tracking
  • Scan Credit Cards on a Smartphone

Thryv Position In Our Categories

Position of Thryv in our main categories:

100

Thryv is one of the top 100 CRM Softwareproducts

100

Thryv is one of the 100
CRM Software products


If you are interested in Thryv it could also be a good idea to examine other subcategories of Best CRM Software gathered in our database of SaaS software reviews.Online CRM Software, Social CRM Software, Feedback & Reviews Management Software

It's important to realize that hardly any service in the CRM Software category is going to be an ideal solution able to fulfill all the goals of all business types, sizes and industries. It may be a good idea to read a few Thryv reviews first as certain software might excel only in a very narrow group of applications or be prepared with a really specific type of industry in mind. Others may function with an intention of being simple and intuitive and consequently lack complex functionalities needed by more experienced users. There are also services that cater to a large group of customers and provide a complex feature toolbox, but this in most cases comes at a more significant cost of such a solution. Make sure you're aware of your needs so that you choose a service that offers specifically the functionalities you look for.

How Much Does Thryv Cost?

Thryv Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Thryv provides SMB and enterprise pricing information by quote. Contact the vendor to request a quote tailored to your business.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Thryv reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Thryv. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

64

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
  • German
  • Spanish
  • French
  • Russian
  • Portugese
  • Polish
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

Thryv User Reviews

What are Thryv pricing details?

Thryv Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Thryv provides SMB and enterprise pricing information by quote. Contact the vendor to request a quote tailored to your business.

What integrations are available for Thryv?

Thryv lets you connect to audiences on the following social media networks and platforms:

  • Facebook
  • Twitter
  • Instagram,
  • LinkedIn
  •  Google+

User reviews


1 Review

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Published 2 months ago
easy suport assistance,quick connection and quick erollmrnt with social media




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