A great move from a paper environment.

What are the best aspects of this product?

We went from doing things manually and handling a bunch of paperwork to Thundertix. It was smooth operation since making the switch. It actually matched the process we did before and the ticketing scheme is very similar. Our customers now appreciate the fact that tickets can be bought from the comfort of their home. Thundertix keeps a surprisingly low pricing.

What aspects are problematic or could work better?

We wanted to showcase our pricing range for a number of things including membership. To be a basic member, it would cost anywhere from $25 to $75. If that happened, we'd be able to sell memberships via Thundertix. Right now, we couldn't even do any of that. Allowing for pricing ranges for membership would make Thundertix even more favorable to us.

What specific problems in your company were solved by this product?

Now, our audience can make ticket purchaes over the internet. And they get to print out their tickets at home. Thanks to Thundertix, we're operating several box offices simultanesously. There's no central repository for paper tickets at the moment.

Are you a current user of this product?

Yes