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ThunderTix REVIEW

Event Management Software

7 user reviews
USER SATISFACTION 100%
OUR SCORE 8.2

What is ThunderTix?

ThunderTix is a full spectrum of tools for theaters and performing arts, annual festivals, guided tours, dance recitals, live music venues, school theaters, conferences and trade shows, sporting events, not-profit events, train reservations and more. It simplifies ticketing, event creation and venue management and makes it easier to sell tickets online, manage relationships and receive payments and donations. The ticketing software works well for both online and walk-in/phone orders.

Being a fully customizable platform, ThunderTix can directly embed events into official websites and helps strengthen brand identity. The user-friendly box office ticketing platform is easy to use, and staff members as well as customers can start using it without any learning curve. The platform also provides tools for effectively marketing events and managing venues.

Overview of ThunderTix Benefits

The online ticketing system works best with official company websites, but businesses without their own websites can also take advantage of the software to sell tickets online. ThunderTix does not charge any ticket fees and provides businesses with complete control over fees and revenues. The software processes payments on a daily basis and ticket proceeds can be deposited using merchant accounts or payment gateways. The CRM automatically creates a customer record after an order is processed, which can be used later for marketing and analysis. The information in the CRM is searchable and can be exported for further analysis and future campaigns. The option to offer coupons and promo codes through the social media helps boost ticket sales, while businesses can also sell tickets directly on their Facebook page.

The platform also works well for non-profits and allows them to receive online donations while customers are purchasing tickets. Businesses can also introduce surveys and questionnaires during the checkout process and ask up to five questions to gain better understanding and valuable feedback. Event reports provide valuable insight into sales and financials, making it easier to reconcile information. The iOS app allows scanning barcode tickets, which helps prevent fraud and streamline the check-in process. Customers automatically receive an email with a ticket in PDF format after they purchase an online ticket. The e-tickets are fully customizable and businesses can use them to upsell event sponsors by placing their logos.

The social sharing tools allow businesses to harness the power of the social media and amplify awareness, while tickets can also be made available on third party sites using a simple-to-embed code. MailChimp and Constant Contact integration allows easy syncing of customer data, while Google Analytics provide deep insights into customer behavior and helps improve processes.

Overview of ThunderTix Features

  • Online ticket sales
  • Daily payments
  • No ticket fees
  • Coupons and promo codes
  • Online donations
  • Surveys and questionnaires
  • Season ticket packages
  • Reserved seating
  • Box office ticket window
  • CRM
  • Sale and Financial insights
  • Thermal tickets
  • Product sales (T-shirts, souvenirs and more)
  • Barcode scanning
  • Fully customizable PDF tickets
  • User Privileges
  • Patron Management
  • Facebook page selling
  • Embed codes
  • Social Sharing
  • Custom email confirmations

ThunderTix Position In Our Categories

Position of ThunderTix in our main categories:

50

ThunderTix is one of the top 50 Event Management Software products

50

ThunderTix is one of the 50
Event Management Software products


If you are considering ThunderTix it may also be beneficial to examine other subcategories of Best Event Management Software gathered in our base of B2B software reviews.

Since each enterprise has specific business wants, it is advisable for them to abstain from searching for a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such a platform even among widely used software solutions. The smart thing to do would be to list the various vital aspects that need consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your homework thoroughly. Read some ThunderTix reviews and look into each of the other solutions in your shortlist in detail. Such exhaustive research can ensure you weed out ill-fitting applications and zero in on the solution that presents all the features you require for business success.

How Much Does ThunderTix Cost?

ThunderTix Pricing Plans:
Free trial
Small events
$39/month
Growing business
$99/month
Established business
$439/month
Enterprise
$999/month

ThunderTix offers four SMB and enterprise pricing plans for users to choose from. Give the details a loo, and select the best plan for your company:

Small events: $39/month (Up to 100 tickets/mo, additional tickets $0.59/ticket)

  • Own payment gateway
  • Barcode Scanning w/Free iOS App
  • Coupons and promo codes
  • Analytics, conversion tracking
  • MailChimp and Constant Contact integration
  • Donation collection
  • Ad space on tickets
  • Social sharing
  • Bundled packages
  • Online support

Growing business: $99/month (up to 300 tickets/mo, additional tickets $0.49/ticket)

Small event features plus:

  • Reserved Seating Add-on (1- time set up fee of $325 for up to 450 seats, $150+.45/seat if >450)
  • Donation Campaign Management
  • Sell Products with Tickets
  • Unlimited Staff Logins

Established business: $439/month (Up to 1,500 tickets/mo, additional tickets $0.39/ticket)

Growing business features plus:

  • Telephone Support
  • Stand Alone Product Sales
  • Thermal Ticket Printing
  • Facebook App

Enterprise: $999/month (Up to 4000 tickets/mo, additional tickets $0.24/ticket)

Established business features plus:

  • High Priority Support
  • Up to 2 Free Custom Reports
  • Affiliate Sales Tracking Integration
  • Optional Branded Events Website

User Satisfaction

We realize that when you make a decision to buy Event Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ThunderTix reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with ThunderTix. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

11

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • PHONE
  • TRAINING
  • TICKETS

What are ThunderTix pricing details?

ThunderTix Pricing Plans:
Free trial
Small events
$39/month
Growing business
$99/month
Established business
$439/month
Enterprise
$999/month

ThunderTix offers four SMB and enterprise pricing plans for users to choose from. Give the details a loo, and select the best plan for your company:

Small events: $39/month (Up to 100 tickets/mo, additional tickets $0.59/ticket)

  • Own payment gateway
  • Barcode Scanning w/Free iOS App
  • Coupons and promo codes
  • Analytics, conversion tracking
  • MailChimp and Constant Contact integration
  • Donation collection
  • Ad space on tickets
  • Social sharing
  • Bundled packages
  • Online support

Growing business: $99/month (up to 300 tickets/mo, additional tickets $0.49/ticket)

Small event features plus:

  • Reserved Seating Add-on (1- time set up fee of $325 for up to 450 seats, $150+.45/seat if >450)
  • Donation Campaign Management
  • Sell Products with Tickets
  • Unlimited Staff Logins

Established business: $439/month (Up to 1,500 tickets/mo, additional tickets $0.39/ticket)

Growing business features plus:

  • Telephone Support
  • Stand Alone Product Sales
  • Thermal Ticket Printing
  • Facebook App

Enterprise: $999/month (Up to 4000 tickets/mo, additional tickets $0.24/ticket)

Established business features plus:

  • High Priority Support
  • Up to 2 Free Custom Reports
  • Affiliate Sales Tracking Integration
  • Optional Branded Events Website

What integrations are available for ThunderTix?

ThunderTix integrates with the following business systems and applications:

  • MailChimp
  • Constant Contact
  • Google Analytics
  • Facebook
  • Twitter
  • Paypa
  • Stripe

User reviews


User reviews in total: 7

6
1
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0
0

Average Rating:

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The most favorable review

Lester

1 month ago


Pros: We've stuck by ThunderTix for more than a decade now. We've made up our mind not to go someplace else. Right from the beginiing, ThunderTix has always delivered us the best ROI. The system in itself is simple to utilize. That's for both the consumer and management side. Support has been nothing but excellent.

Cons: There's really nothing to hate with ThunderTix. Since we used it, we were highly pleased with how it does things.

The least favorable review

Byron

2 months ago


Pros: I love how it's simple to seek out tickets for any event. Other platforms have a habit of bringing you to endless and mind boggling steps just you can snag the tickets you want. On the other hand, ThunderTix makes it really simple to sniff out tickets you need for an event you want to be part in. Their system allows for easy ticket purchases with simpler processng of payment. Ticket confirmation can be printed and esily access.

Cons: I don't like the fact that I can't set prices for different seating arrangements. For example, I can't label pricing according to seats for general admission and seats instended for reserved ticket holders. This would be a big help if there was a solution to this especially when dealing with special events. We frequently have donors/sponsors who fund these events. It'd be a plus to send them to seats already reserved to them while catering to general admission seats.

Published 1 month ago
Verified
user
We've stuck by ThunderTix for more than a decade now. We've made up our mind not to go someplace else. Right from the beginiing, ThunderTix has always delivered us the...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I love how it's simple to seek out tickets for any event. Other platforms have a habit of bringing you to endless and mind boggling steps just you can snag the tickets...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
When making use and reseacing online ticketing systems, ThunderTix separates itself from the crowd. It's easy to use. Plus it offers flexibility in adapting to venue...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
I like how tickets cane be printed out and includes the name of the buyer. It's cool having the ability to directly run charges vai the program. I couldn't do that...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
One of the best things we appreciate is how responsive their customer service is. When you want them, they're constantly there. The system is simple to utilize. I get all...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Right from the very start in contacting ThunderTix over the phone, I knew right off the bat, I've got an ideal ticketing system for our choir. Each question being thrown...



What do you think about this review? Great Poor
Published 11 months ago
Verified
user
We went from doing things manually and handling a bunch of paperwork to Thundertix. It was smooth operation since making the switch. It actually matched the process we...



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