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User review of TimeSolv

5-star program

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The program is user-friendly, clear, and structured. There are a great variety of possibilities for the layout of invoices. It is cloud-based, so anyone can enter time and expenses from any computer or phone; a desktop widget helps to enter time quickly during the workday.
Best of all is the customer service at TimeSolv. One-on-one training sessions, online videos and knowledge base, and quality phone support staff.

What aspects are problematic or could work better?

When creating invoices there are certain features that cannot be changed, even through there are a lot of possibilities for the layout.

What features/services would you like to see in future versions of this product?

The ability to create more space on invoices so that most invoices can fit on one page.

What specific problems in your company were solved by this product?

Using this product, our company saves many hours of manual entry of time sheets. Reports are being created much more easily than in the past.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Timeslips

Are you satisfied with the change?

Very much.

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

most employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It minimized paper shuffle with efficient and fast searches of digitized files using document management tools.

FEATURE DETAILS

Finances

Accounting
4
very good

Administration

Case management
4
very good
Document management
3
ok
Contact management
4
very good
Client management
4
very good
Matter management
4
very good

For Decision Making

Reporting
4
very good
Analytics
4
very good

Productivity Tools

Search and find
3
ok