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TimeSolv Review

TimeSolv
Our score: 9.0 User satisfaction: 100%

What is TimeSolv?

TimeSolv is a powerful and customizable tool for streamlining the financial workflow of lawyers and other professionals. The application allows timekeepers and barristers to keep track of all their expenses and increase their revenues by ensuring that every billable minute is input into the system and get paid more quickly. Highly comprehensive yet user-friend, this cloud-based expense and time billing platform is very flexible, can be easily integrated with current and legacy systems, and can be used in either Mac or Windows, Android or iPhone.

With TimeSolv, law firms can also look forward to seamless payments from clients. The application’s integration with various credit card payment processing services provides clients with a portal where they can make payments, review transaction history, replenish trust funds, and more. Furthermore, TimeSolv lets legal teams maintain a smooth work process that includes third-party systems. The solution is able to integrate with various software for smooth data transfers.

Although well-known as an expense and time billing platform for lawyers, TimeSolv is actually used by thousands of professionals across different fields, such as advertising, design, marketing, health, engineering, and technology. It is highly adaptable that it can provide the accounting, monitoring, and communication requirements for both newbie lawyers and senior partners.

Can be used online and offline, this platform allows you to sync your data from TimeSolv to Quickbooks and vice versa. With the capability to accurately track time, you will gain critical insights when bidding and making budgets for new projects. TimeSolv also provides better clarity to what you do as it enables you to readily itemize your transactions by task, frequency, client, etc.

Incidentally, TimeSolv has been added to BBB as the accredited business.

BUY-BACK OFFER: If you want to switch from other legacy software or cloud-based software and you have already paid for it, the vendor will buy you out of it so you can make the transition

Overview of TimeSolv Benefits

TimeSolv’s intuitive and fast time and expense entry features allow you to enter time quickly and easily from any device and any operating system, even if offline.

Intuitive and Simple

With a user-friendly interface, TimeSolv can be accessed from any gadget allowing you to easily retrieve your business data anytime, anywhere. Because timekeeping should not be time-consuming, the app’s TimeSync Desktop Widget allows you to readily input expense and time entries when you’re online and even offline.

Reliable Expert Invoicing

This platform is specially designed to efficiently facilitate the invoicing needs of numerous types of business. Many law firms tend to choose TimeSolv because it provides all the functionalities that these firms require, from conflicts management and LEDES billing to Client Portal with LawPay and trust accounting.

Timesolv not only speeds up your billing process, but your bills are also made highly accurate. You can customize your invoices based on your clients with TimSolv’s flexible templates and send them via mail or email. The software comes with a Client Portal with LawPay integration, which means you’ll get paid faster and on time.

Better Management for Increased Revenues

TimeSolv’s smart project management functionality is designed in a way that all your time entries are integrated to the financial aspects of your business, which allows you to quickly determine if your expenses are still within the allowed budget or not. Aside from the bi-directional syncing with Quickbooks, this app can produce over 30 various types of reports in almost a dozen formats so that you’re always on top of everything regarding your business.

Seamless Integration

TimeSolv effortlessly syncs with QuickBooks Online or Desktop as well as Dropbox, NetDocuments, LawPay, AccountEdge, and others as well. This enables you to easily integrate TimeSolv into your existing workflows and systems and further extend its capabilities. It adds versatility to the way you work while its mobile apps give you total mobility. You can track your time and expenses from anywhere and everywhere. Enter time or expenses even if you aren’t connected to a wifi or your mobile network.

Timeslips Conversion

Another feature that makes this solution stand out from the rest is that it is an outstanding choice when transitioning from an old timekeeping and billing system or online platform, like ProLaw and Timeslips. With its proven expertise and experience, TimeSolv ensures smooth conversion of your data giving you peace of mind that your business information is secure.

Desktop Widget

Timsolv’s desktop widget, available for Windows or Mac users, allows you to monitor everything no matter where you are. Input your entries even when you are offline and once you’re internet connected, you can simply sync your logged hours and expenses to TimeSolv with a single click.

Robust Document Management

From billing and automatic tax calculations to custom narratives and easy-to-apply discounts, TimeSolv has got all your bases covered. Its document management feature provides storage from the same secure cloud environment as your invoices. Your files are attached to your projects and matters, and you can create tags and folders to keep your information organized.

The software makes it possible and smooth to convert from Timeslips to TimeSolv with all the historical data intact. The Timeslips Converter auto-migrates everything.

Top-rated Support

TimeSolv boasts of a reliable customer support experience. Its customer service team, based in the US, are composed of experts in legal billing most of whom have handled actual law firm invoicing tasks. In other words, they are not only trained to help, they already had previous, hands-on experience on the very matters that you’d like to seek assistance for.

Excellent Added Services

This platform offers a host of additional features and functionalities to further expand its capabilities. The TimeSolv team is an expert in data conversion to provide excellent assistance when you need to shift from your old legacy platforms. Its unique legal billing service—outsourced to accounting and finance professionals—allows you to simply focus on the more important aspects of your business.

Furthermore, its intuitive mobile app allows you to still enter time and expense transactions even when you are on the go, whether you’re using Android or iOS. TimeSolv’s automatic data backup service offers industry-grade hosting and alternatives to create backups to your important business information, based on the schedule that you decide upon.

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Overview of TimeSolv Features

  • Time Tracking
  • Invoicing
  • Quick To-do List
  • Reporting
  • Split Billing
  • Expense Tracking
  • Project Management
  • Document Management
  • Credit Card Payment Processing
  • Mobile Apps
  • Desktop Widget

What Problems Will TimeSolv Solve?

Problem #1: Fee Disputes

A common instance to generate customer complaints and lose loyal clients is when you send incorrect invoices.

Solution: Ensure that all the invoices you send accurately show the completed tasks for every client case. This begins with having an effective time tracking solution, supported by a legal billing system that enables your team to readily input monitored time into customizable, precise invoices, just like the robust solution provided by TimeSolv. Because nobody wants to receive unforeseen expense, it is critical that you provide your clients with a comprehensive picture of how much their case will charge.

Problem #2: Lost documents

Aside from the numerous meetings and planning sessions to strategize on how to win a client’s case, another cumbersome task of law firms is the handling of client files. Talk about the myriad of appeals, petitions, evidentiary information, and supporting documents, the maintenance of a comprehensive client file is normally taxing to handle. Thus, lost files and missing documents are a commonplace in the legal profession, which usually result in lost cases and complaints.

Solution: To efficiently run a law firm, the key is an efficient document management system. Gone are the days when maintaining a well-organized hard copy of case documents is enough to keep your clients satisfied. There are now many tools for this demanding task. TimeSolv offers a complete suite of features that allows you to start a partially or completely paperless legal practice. Its document management system enables you to store and back up your client files online or on-premise, expertly arranging them by project or subject matter. With a highly organized and efficient document management platform, you can run your office more efficiently, sustain winning your clients’ cases, and keep your clients satisfied.

Problem #3: Failure to communicate

Another typical complaint is the lack of good attorney-client communication. When emails remain without any reply or phone calls unanswered, clients will feel neglected and might think their cases are not being handled properly.

Solution: Implement an effective software solution for regularly responding to emails and returning phone calls. When a support staff can already respond to a client query, assign it to the staff. If not, allocate a specific schedule every day to allow you to personally handle client communications. Another, more effective approach is by using a client portal, like that provided by TimeSolv. Using this solution, clients can readily access the portal by themselves to see the status of completed tasks on their case. Aside from allowing your clients always informed, this approach provides your firm cost and time savings.

Awards & Quality Certificates

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This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
This award is given only to top B2B products and represents the highest possible level of service. It highlights the vendor’s extensive knowledge of the industry they’re selling to and the needs of their customers.

TimeSolv Position In Our Categories

Keeping in mind businesses have particular business-related wants, it is only practical they steer clear of preferring a one-size-fits-all, ”best” software product. Needless to say, it would be difficult to try to come across such an app even among popular software systems. The logical thing to undertake should be to spell out the several important factors which entail investigation including key features, packages, skill levels of staff members, business size, etc. After which, you should double down on the research comprehensively. Go over these TimeSolv evaluations and look over the other software options in your shortlist more closely. Such all-encompassing research can make sure you drop ill-fitting apps and pay for the one which delivers all the function your business requires.

Position of TimeSolv in our main categories:

TOP 5

TimeSolv is one of the top 5 Law Practice Management Software products

If you are considering TimeSolv it could also be beneficial to examine other subcategories of Law Practice Management Software gathered in our database of SaaS software reviews.

Each company has different requirements and needs a system that can be personalized for their size, type of workers and buyers, and the specific industry they are in. For these reasons, no software can proffer perfect features off-the-shelf. When you look for a software product, first be sure what you need it for. Read some TimeSolv Law Practice Management Software reviews and ask yourself do you need basic tools or do you want sophisticated tools? Are there any industry-specific features that you are seeking? Find the answers to these queries to assist your search. There are lots of elements that you need to mull over and these include your finances, particular business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the platform that provides all that you need to enhance your organization efficiency and productivity.

How Much Does TimeSolv Cost?

TimeSolv Pricing Plans:

Free Trial

Legal

$34.95/user/month

Pro

$19.95/user/month

TimeSolv offers four enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business.

BUY-BACK OFFER: If you want to switch from other legacy software or cloud-based software and you have already paid for it, the vendor will buy you out of it so you can make the transition

Legal

  • Monthly Plan – starts at $34.95/user/month
  • Annual Plan – starts at $377.52/user/annual billing

Both monthly and annual plans include the following:

  • One-on-One Training & Support
  • Free Upgrades
  • Account Manager
  • Unlimited Clients & Matters
  • Unlimited Document Storage
  • Trust Accounting
  • Multiple Electronic Billing Formats
  • ABA Task and Activity Codes
  • Conflicts Management
  • Multiple Hourly Rate Rules
  • Flexible Billing Options
  • Recurring Expenses
  • Reports

Pro

  • Monthly Plan – starts at $19.95/user/month
  • Annual Plan – starts at $215.40/user/annual billing

Both monthly and annual plans include the following:

  • One-on-One Training & Support
  • Free Upgrades
  • Account Manager
  • Unlimited Projects & Clients
  • Unlimited Document Storage
  • Flexible Invoicing Options
  • Multiple Billing Templates
  • Multi-Step Approval Workflow
  • Accounts Receivables Management
  • Reports

TimeSolv’s subscription pricing is based on the number of timekeepers. The indicated prices refer to practices with only one timekeeper. For more accurate estimates contact sales.

User Satisfaction

Positive Social Media Mentions 15
Negative Social Media Mentions 0

We realize that when you make a decision to buy Law Practice Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and TimeSolv reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with TimeSolv. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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TimeSolv Comparisons

TimeSolv user reviews

This is a very bad product and customer service does not seem to exist

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 02.03.2020 Company Size: 1-10 Employees Industry: Legal Services

Easy to use.

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.02.2020 Company Size: N/A Industry: N/A

Well worth the switch!

Read full review >
Steven Kuban
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.01.2020 Company Size: 1-10 Employees Industry: Law Practice

5-star program

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: 1-10 Employees Industry: N/A

Great software

Read full review >
Anonymous Reviewer
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.10.2019 Company Size: N/A Industry: N/A

What are TimeSolv pricing details?

TimeSolv Pricing Plans:

Free Trial

Legal

$34.95/user/month

Pro

$19.95/user/month

TimeSolv offers four enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business.

BUY-BACK OFFER: If you want to switch from other legacy software or cloud-based software and you have already paid for it, the vendor will buy you out of it so you can make the transition

Legal

  • Monthly Plan – starts at $34.95/user/month
  • Annual Plan – starts at $377.52/user/annual billing

Both monthly and annual plans include the following:

  • One-on-One Training & Support
  • Free Upgrades
  • Account Manager
  • Unlimited Clients & Matters
  • Unlimited Document Storage
  • Trust Accounting
  • Multiple Electronic Billing Formats
  • ABA Task and Activity Codes
  • Conflicts Management
  • Multiple Hourly Rate Rules
  • Flexible Billing Options
  • Recurring Expenses
  • Reports

Pro

  • Monthly Plan – starts at $19.95/user/month
  • Annual Plan – starts at $215.40/user/annual billing

Both monthly and annual plans include the following:

  • One-on-One Training & Support
  • Free Upgrades
  • Account Manager
  • Unlimited Projects & Clients
  • Unlimited Document Storage
  • Flexible Invoicing Options
  • Multiple Billing Templates
  • Multi-Step Approval Workflow
  • Accounts Receivables Management
  • Reports

TimeSolv’s subscription pricing is based on the number of timekeepers. The indicated prices refer to practices with only one timekeeper. For more accurate estimates contact sales.

What integrations are available for TimeSolv?

TimeSolv is able to integrate with the following third-party systems:

  • QuickBooks
  • NetDocuments
  • Dropbox
  • AccountEdge
  • AffiniPay
  • LawPay
  • CPACharge
  • Xero

TimeSolv average rating:

Average score
4.3/5 (10 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Jacqueline Ledón

PROS: Abbreviations make timekeeping simple and fast. The reports are second to none.

CONS: When changing sub-activity codes in duplicate time entries, the text in the description should update accordingly.

Reviewed 6 months ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: I can't think of any. There are a lot of deficits. The program doesn't work well and there are a lot of errors. The customer support is minimal. Most of the representatives don't seem to know how the program works.

CONS: The program is very buggy. When doing bills, the dates of time entries seemed to change on their own, the customer service representatives are poorly trained. I asked 3 different people how to handle one issue and got 3 very different answers, none of which seemed to work.

Reviewed 4 weeks ago

Read full review >

More reviews from 10 actual users:

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  • Most negative

This is a very bad product and customer service does not seem to exist

Read full review >
Anonymous Reviewer
1/5

Overall impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 02.03.2020 Company Size: 1-10 Employees Industry: Legal Services

PROS: I can't think of any. There are a lot of deficits. The program doesn't work well and there are a lot of errors. The customer support is minimal. Most of the representatives don't seem to know how the program works.

CONS: The program is very buggy. When doing bills, the dates of time entries seemed to change on their own, the customer service representatives are poorly trained. I asked 3 different people how to handle one issue and got 3 very different answers, none of which seemed to work.

What do you think about this review? Great Poor

Easy to use.

Read full review >
Anonymous Reviewer
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 05.02.2020 Company Size: N/A Industry: N/A

PROS: Easy to use. Helps keep track of business needs and more.

CONS: Simplify it more. Simple is always best specially with new employees needing to learn.

What do you think about this review? Great Poor

Well worth the switch!

Read full review >
Steven Kuban
5/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.01.2020 Company Size: 1-10 Employees Industry: Law Practice

PROS: The thing I like the best about TimeSolv is the ease of entering billable fees and expenses, and the customer service and support I have received thus far has been excellent. I have a variety of clients in my practice. Some are short-term clients where I may do some quick document review or research, and other matters that may remain open for a year plus. For the short-term clients I can very quickly enter time or expenses, generate a bill, and email it. For the longer-term clients it works the same way of course, and the time and expense tracking features are great to be able to easily view throughout the process.

CONS: Truly there is nothing I have seen that makes me regret making the change to TimeSolv. If I had to pick one thing it would be that there are many features that are customizable, but there are some others that I wish I could have a little more control over in the invoicing (size of address on first page for one), and the default display of a client's "office phone" instead of mobile phone (but this is easily remedied by entering the mobile # in the office # since I rarely ask for/need a client's work # anyways). All of that said, TimeSolv allows users to recommend features and to "agree" with features that others have recommended to help them in determining what features are missing or become necessary as time passes.

What do you think about this review? Great Poor

5-star program

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 31.10.2019 Company Size: 1-10 Employees Industry: N/A

PROS: The program is user-friendly, clear, and structured. There are a great variety of possibilities for the layout of invoices. It is cloud-based, so anyone can enter time and expenses from any computer or phone; a desktop widget helps to enter time quickly during the workday. Best of all is the customer service at TimeSolv. One-on-one training sessions, online videos and knowledge base, and quality phone support staff.

CONS: When creating invoices there are certain features that cannot be changed, even through there are a lot of possibilities for the layout.

What do you think about this review? Great Poor

Great software

Read full review >
Anonymous Reviewer
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 15.10.2019 Company Size: N/A Industry: N/A

PROS: It's web-based, so anyone on a PC or a Mac can use it from pretty much anywhere. It's intuitive, so there isn't a big learning curve.

CONS: The retainer feature seems underdeveloped, and doesn't track accounting-wise with what we actually do with retainers -- but we've found a work-around.

What do you think about this review? Great Poor

Excellent!

Read full review >
Jacqueline Ledón
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 01.10.2019 Company Size: 1-10 Employees Industry: Law Practice

PROS: Abbreviations make timekeeping simple and fast. The reports are second to none.

CONS: When changing sub-activity codes in duplicate time entries, the text in the description should update accordingly.

What do you think about this review? Great Poor

Great Economical product

Read full review >
Gary Sinclair
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 30.09.2019 Company Size: 1-10 Employees Industry: Law Practice

PROS: The way it keeps track of time by client during the month. The use of the Sync app to record time without having to open the full program. the ability to use it anywhere. The appearance of the invoices and the sending them by email

CONS: I would like to send out "invoices" to people not billed during the month instead of sending statements. Custom reports should be available.

What do you think about this review? Great Poor

Great Software!

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 22.07.2019 Company Size: 1-10 Employees Industry: Legal Services

PROS: That clients can view their portal and that payments sync with the client/matter. It saves me alot of time.

CONS: It does not sync with Quickbooks automatically. I have to connect and syn on a daily basis.

What do you think about this review? Great Poor

Timesolv is an excellent product for small businesses

Read full review >
Anonymous Reviewer
4/5

Overall impression

3/5

Customer Support

5/5

Value for Money

3/5

Ease of Use

Published on: 23.11.2018 Company Size: 1-10 Employees Industry: Law Practice

PROS: Makes billing clients very easy and efficient. Also looks very professional and easy for clients to dicipher and read.

CONS: Could use better training on closing out files. Forced to navigate on my own as customer service rep did not return call to provide tutorial that was promised. On line training moves too fast and just skims surface.

What do you think about this review? Great Poor

Great program, easy to use, terrific support

Read full review >
Anonymous Reviewer
4/5

Overall impression

5/5

Customer Support

5/5

Value for Money

3/5

Ease of Use

Published on: 07.11.2018 Company Size: 1-10 Employees Industry: Law Practice

PROS: Internet accessibility and product support. Every time I have needed support it has been right there.

CONS: Would like to see the ability to pull complete account at one time for any matter.

What do you think about this review? Great Poor
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Reviewed By Jenny Chang
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