What are the best aspects of this product?
That clients can view their portal and that payments sync with the client/matter. It saves me alot of time.
What aspects are problematic or could work better?
It does not sync with Quickbooks automatically. I have to connect and syn on a daily basis.
What features/services would you like to see in future versions of this product?
It syncs automatically with Quickbooks
What specific problems in your company were solved by this product?
n/a
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Legal Services
Did your company use a different software before this one?
Yes
What software did you use before?
Bill 4 Time
Why did you decide to change it?
N/A
Are you satisfied with the change?
yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
don't recall
What is your total annual cost for using this product?
don't recall
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
no
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