User review
of Toast POS
Great POS
-
by Jonathon D'Annunzio
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The fact it is cloud based - you can access it anywhere and have real time data.
What aspects are problematic or could work better?
Sometimes the servers are offline - as with anything with technology there are draw backs. However they have a solution to this with offline mode which works great.
What features/services would you like to see in future versions of this product?
Saving CC cards
What specific problems in your company were solved by this product?
We used to hand write tickets for kitchen. With a Kitchen Display screen AND a printer the kitchen is on par with the pizza stations.
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns Toast POS replied to this user review:
Hey Jonathan, thank you for the great review! We're really happy to hear that you've improved your pizza station operations with our handhelds and KDS. All the best!
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
revel and PC America
Why did you decide to change it?
Because we needed a system that reflects business today not ten years ago.
Are you satisfied with the change?
Yes yes yes
How did your company implement this product?
on premise
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
both B2B & B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It helps us to communicate more effectively with our employees.
- It reduces duplicate data entry.
PRICING & COSTS
What was the cost of implementing this product?
Really depends on your contract
What is your total annual cost for using this product?
Really depends on your contract
How long is your contract with the vendor?
1 year
Did you get any discount for this product? How much?
Yes 30% due to multiple locations
FEATURE DETAILS
Stock and inventory very good
4
Reporting and analytics amazing
5
Online/mobile ordering amazing
5
Menu management amazing
5
Accounting amazing
5
Multi-store management amazing
5
