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User review of Toast POS

I would recommend this POS to anyone who owns a restaurant

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

online ordering. easy to use. easy to train employees. easy to read reports of sales and end of days summaries. attentive company. the technician who set up my software still picks up the phone and is quick to help me with any questions I may have. great incentives for existing customers to help company rewards systems, physical gift card compatibility without having to use another company. it's all in one. it's the best.

What aspects are problematic or could work better?

the only issue I have had is that you can either have ONLY physical receipts or digital receipts but not the option for both when you need them, but know this company they will have a solution for that in the future.

What features/services would you like to see in future versions of this product?

a way to send reports to QuickBooks without a third party

What specific problems in your company were solved by this product?

easier to keep track of income and employee hours

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself
  • I manage other people who use it
  • I made the decision to purchase it
  • I implemented it
  • I advised the company to purchase it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Restaurants

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

chow now and breadcrumb

Why did you decide to change it?

toast demo was great. better product.

Are you satisfied with the change?

100% satisfied.

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

mostly B2B

PRICING & COSTS

What was the cost of implementing this product?

$500

What is your total annual cost for using this product?

$220 monthly

Did you get any discount for this product? How much?

yes, tablets

FEATURE DETAILS

Stock and inventory
4
very good
Reporting and analytics
4
very good
Online/mobile ordering
4
very good
Menu management
4
very good
Accounting
4
very good
Multi-store management
4
very good
Raw material management
4
very good
Recipe management
4
very good