User review
of Toast POS
Toast is the future
-
by Brendan O'Leary
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Master menu management makes my life easy. To make one change and have it reflect on all stores saves hours.
What aspects are problematic or could work better?
Does not disallow clock in using Ctuit schedules yet.
What features/services would you like to see in future versions of this product?
More detailed comp and void information.
What specific problems in your company were solved by this product?
Speed of service, table turns, adding online ordering inexpensively and easily, master menu management.
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns Toast POS replied to this user review:
Hey Brendan, Juan here from Toast. It's great to hear that you've been able to save time with our master menu management capabilities. Thank you for the kind review!
USER DETAILS
What is your role with this product?
- I implemented it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Restaurants
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
Micros
Why did you decide to change it?
Micros was behind the times. Treated us like the nail, not the hammer.
Are you satisfied with the change?
YES!!
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2C
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It enables us to make more accurate forecasts of future sales and inventory needs.
- It minimizes errors in operations.
- It provides greater flexibility with anywhere, anytime access.
- It reduces duplicate data entry.
PRICING & COSTS
What is your total annual cost for using this product?
20,000
Did you get any discount for this product? How much?
Yes, hardware discount
FEATURE DETAILS
Reporting and analytics ok
3
Online/mobile ordering amazing
5
Menu management amazing
5
Accounting very good
4
Multi-store management amazing
5
