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User review of Toast POS

Toast is an All-in-One POS perfect for any restaurant!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

All-in-one POS system allows credit card processing, inventory management, scheduling, budgeting, menu tracking.

What aspects are problematic or could work better?

More reactive updating, building systems that are better not bigger

What features/services would you like to see in future versions of this product?

App expansion to the iOS platforms

What specific problems in your company were solved by this product?

Quick POS set-up, cloud-based data storage, accessible from any computer.

Are you a current user of this product?

Yes

Vendor Reply

Here’s how the company that owns Toast POS replied to this user review:

Hey Jakob, thank you for the great feedback! We’re happy to hear that you’ve been able to be more accurate with your reporting data since installing Toast. All the best!


USER DETAILS

What is your role with this product?

  • I implemented it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

51-100 Employees

What is your industry?

Restaurants

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

FuturePOS

Why did you decide to change it?

Either update current software or purchase new one -- same cost either way

Are you satisfied with the change?

Extremely

How did your company implement this product?

on premise

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

all employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to make more accurate forecasts of future sales and inventory needs.
  • It minimizes errors in operations.
  • It provides greater flexibility with anywhere, anytime access.
  • It reduces duplicate data entry.

PRICING & COSTS

What was the cost of implementing this product?

Apprxomately $15k

What is your total annual cost for using this product?

Nominal

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No

FEATURE DETAILS

Stock and inventory
4
very good
Reporting and analytics
5
amazing
Menu management
5
amazing
Accounting
4
very good