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User review of TouchBistro

A POS that’s highly adaptive

- by Rafael

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

TouchBistro is a POS that's highly adaptive. It's a system that you'll wind up using for good. Anything you don't favor with it, you can freely throw out suggestions or send requests. With every update, there's always some new integration involved. New employees can easily be trained with this app. Support was nothing but fantastic.

What aspects are problematic or could work better?

We tend to face slow-downs at the tables since there isn't any background printing available for kitchen Chits and receipts. But I'm confident this is something they'll work out soon.

What specific problems in your company were solved by this product?

We completely replaced our lone POS station with several iPads since they're capable of paying for themselves. Orders are rung the right way. No fuss over missing desserts and drinks. Sales have shot up. The system is functioning sharply and fan (thanks to it being ultra portable). An easy-to-use system that can easily be used for training.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.