Logo of TouchBistro
User review of TouchBistro

An excellent system that’s super quick to set up

- by Chris

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

One standout functionality is how it's simple to set up and train employees. My training time is slashed in half compared to the traditional approach. It's not just about training people quickly, but completely eradicating user errors with the current ordering system. It also makes for easy chits for the kitchen.

What aspects are problematic or could work better?

There's really nothing to dislike with this system. We'd love to see an update where you can "86" a specific item quickly. Right now, I don't see that option.

What specific problems in your company were solved by this product?

We wanted to make our order entry quicker and handle big tables capable of requesting split tickets. TouchBistro does an excellent job on these and makes sure tickets are properly rung.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.